oversight. Maintain and monitor core servers and services. Provide day to day IT Service Desk tier 1 and 2 support to end... tier 2 technical support including maintenance and upgrading of resources, and, within delegated authority, supervises IT...
. The help desk also provides vetting and approval and offers ongoing support for the Medicare Provider community... in tracking help desk calls pertaining to application, networking, and systems problems and issues. - Promote a high level...