’s most complex challenges and deliver more impact together. Role description: As a Senior Service Desk Analyst, you are expected... with more than 5 years of relevant working experience in an IT, BPO and Shared Service environment as SME or SPOC role with excellent...
' biggest challenges. What will you be doing The Technical Support Analyst role puts you in a high-exposure support position.... Customer Service: Utilizing your knowledge of our software to deliver effective resolutions and answers to customer issues...
exceptional solutions that solve our customers' biggest challenges. As a Technical Support Analyst (Bilingual Mandarin and English... for support for our customers, which means you have strong problem-solving and customer service skills. You are also a team player...
and alarm reporting utilizing multiple monitoring and surveillance software. Monitor service desk requests and coordinate...Position Summary NOC Analyst will provide day-to-day network, application, infrastructure monitoring as well as support...
Desk analyst and assist the Senior Helpdesk Analyst and Helpdesk Team Lead in the implementation of processes, policies...Primary Purpose of Position -Acting as the team’s Officer-in-Charge in the absence of the Senior Analyst and Helpdesk...
and Infrastructure Health surveillance and alarm reporting utilizing multiple monitoring and surveillance software. Monitor service desk...POSITION SUMMARY NOC Analyst will provide day-to-day network, application, infrastructure monitoring as well...
or team. Raise and respond to service desk tickets related to information security, for investigative activity to track... as SOC Analyst or similar Experience with security administration tools across security incident and event monitoring (SIEM...
Service Desk, Help Desk, Technical Operations, NOC or other technical support role with a background as either NOC Analyst... or IT Help Desk Analyst Demonstrated knowledge of IT systems component stack (e.g. network, hardware, OS, database...
About the position As a Technical Support Analyst (Bilingual Mandarin and English), you will be in a high-exposure..., which means you have strong problem-solving and customer service skills. You are also a team player who thrives on working...
is looking for ESG Junior Data Analyst who will be joining ISS ESG Data Team on regular full-time basis. Responsibilities Completing... basic and advanced desk research and analysis on companies' management of environmental and social risks and compliance...
About the position As a Technical Support Analyst (Bilingual Mandarin and English), you will be in a high-exposure..., which means you have strong problem-solving and customer service skills. You are also a team player who thrives on working...
as a member of the ITOC team. Qualifications At least 1-3 years experience in an IT Service Desk, Help Desk, Technical Operations..., NOC or other technical support role with a background as either NOC Analyst or IT Help Desk Analyst Demonstrated knowledge...
. You will help to maintain and enhance our IT infrastructure, as part of a team that provides help-desk, network and data center...(s) are available. Number of vacancies: 12. About Us What can I do here? EY GDS Philippines is part of a worldwide network of service delivery centers...
-related issues and provide timely resolutions. Manage IT Service Management (ITSM) processes, including Incident Management... Integration). Managed Service Process Experience: Should be familiar with ITSM / Service Desk ticketing systems (preferably...
, Philippines Experience- Minimum 4 years in Infrastructure Engineer Required skill set: 4+ years of IT Helpdesk or Service Desk...Hi, Hope you are doing well! Greetings from Net2source! Position-Information Technology Service Desk Location-Manila...
(Outlook, Word, Excel, PowerPoint) • Wireless technology Experience of working in a team-oriented service desk... service level agreements. Works proactively and uses own initiative to ensure business needs are met effectively...
timely and effective service delivery to our customers. This role involves coordinating both remote and in-person help desk... or equivalent; additional education or certifications in logistics, customer service, or IT support is a plus. Experience: Previous...
in the Knowledge Base. Partner with peers and other departments (to include IT Service Desk, IT Network Operations Center... Systems Operation Center functions. Qualifications Technical Proficiency: Knowledge of IT systems, networks, databases...
tools (ServiceNow, Service Manager) * IT Helpdesk experience, Desktop/Product Support experience Direct customer service... and enterprise outages driving volume to our Level 1 help desk Comply with the terms and conditions of the employment contract...
tools (ServiceNow, Service Manager) * IT Helpdesk experience, Desktop/Product Support experience Direct customer service... and enterprise outages driving volume to our Level 1 help desk Comply with the terms and conditions of the employment contract...