Job Title: IT Service Desk Manager Position Overview We are seeking an experienced and proactive IT Service Desk... Manager for our client in Hong Kong. In this key role, you will oversee the service desk operations, ensuring high-quality...
of the community. Applications are now invited for the following post: Duties: The appointee is a member of IT Service Desk... to office computing technology on a daily basis. He/She will also need to prepare various IT operation documents, including...
(Ref: IT/02/219) (IT Service Desk) Duties: The appointee is a member of IT Service Desk team and will be responsible... basis. He/She will also need to prepare various IT operation documents, including service and incident reports, statistical...
. Job Description Lead service delivery teams in adherence to ITIL process frameworks. Coordinate service desk, helpdesk, infrastructure..., vendors, and business user teams for seamless service delivery. Engage with customers to ensure understanding and compliance...
principles. The Job Serve as the first point of contact for users seeking technical assistance. Provide service desk... and compile regular reports for management review. Collaborate with technical terms to ensure seamless service delivery...
Member Services Host of Carlyle & Co., you will play a crucial role in guiding these moments. Your experience – whether it... from all walks of life. Together with our Member Services Manager, Caden Kim, you’ll act as one of our Club faces, warmly welcoming...
. Your experience – whether it’s from an art gallery, in the beauty world, through luxury retail, or from classic concierge – enables... you to connect with Members from all walks of life. Together with our Member Services Manager, Caden Kim, you’ll act...
of digitalization, they are looking for an IT Service Manager to engage in the ServiceNow transformation projects. About the role... Leading IT helpdesk/service desk teams and coordinating with application and infrastructure teams to deliver smooth overall IT...
during shifts and the service delivery of those areas. Provide timely and professional check-in/check-out services in accordance... with established scripting and standards. In conjunction with the Manager, provide an effective and efficient Reception operation...
Bonham Strand, Sheung Wan, Hong Kong Tel: 2111 3766 Fax: 3007 1947 Infrastructure Project /Service Delivery Manager... Delivery Manager oversees the delivery of IT infrastructure services, ensuring they meet the business's needs and adhere...
operations related policies, procedures, and service level agreements up to date. Manage help desk to provide IT support... in IT operations, data centre management and IT service management. At least 5 years in managerial position. Familiar...
. Manage the help desk to deliver IT support and user guidance in accordance with agreed service levels. Contribute to the...Lead the IT Operations team and oversee service vendors to ensure 24/7 system operations support, achieving agreed...
, security, documentation, asset/inventory, vendor, service desk, lifecycle, SaaS, incident, and compliance by leveraging..., implementing, and managing IT strategies to support the company's sustainable business growth. The focus areas include IT...
desk to provide IT support and guidance to users as service level agreed. Assist in periodically IT budget preparation.... Manage the maintenance of IT operations related policies, procedures, and service level agreements up to date. Manage help...
-minute stroll to the nearby Shek Mun Station (Ma On Shan Line), with daily complimentary shuttle bus service available. It...’s a powerful feeling, to belong. It’s finishing each other’s thoughts. Laughing at the same jokes. It’s that moment you feel truly...
including service desk, helpdesk, infrastructure, vendors, and business users to ensure seamless service delivery. Collaborate..., system administration, and networking. Knowledge and experience with IT service management, including ITILv4 framework...
service desk, deskside support, and VIP support. Strong knowledge of IT service management, including ITIL v3/v4 frameworks..., including service desk, helpdesk, infrastructure, vendors, and business users. Manage Service Level Agreements (SLAs...
Leading telecom carrier and IT solutions company Job Description Lead virtual teams to effective service delivery... based on ITIL process framework Coordinate different teams including service desk, helpdesk, infrastructure, vendors...
Service Desk, Deskside and VIP support Experience in change, incident, problem and vendor management Experience in IT... framework Coordinate different teams including service desk, helpdesk, infrastructure, vendors and business users for service...
: Monitoring and managing Infra & desktop support, IT Service desk, and VIP support Maintaining high performance service level... of Automated Systems Holdings Limited (“The ASL Group”) (HKEx stock code: 771), we are well recognized as a leading global IT...