Under direct supervision, the Service Desk Tier 2 (PC Maintenance Technician) performs general maintenance tasks... operating systems, COTS, GOTS, and custom-coded applications. They will utilize the current service desk software (ServiceNow...
Under direct supervision, the Service Desk Tier 2 (PC Maintenance Technician) performs general maintenance tasks... operating systems, COTS, GOTS, and custom-coded applications. They will utilize the current service desk software (ServiceNow...
a Service Desk Agent / IT Asset Management to join our team in Lemont, Illinois (US-IL), United States (US). Job Summary... Analyst, Service Desk, MCITP, MCSA, MCA, RedHat, Linux, CompTIA IT related certification or equivalent or ability to attain...
a Service Desk Agent / IT Asset Management to join our team in Lemont, Illinois (US-IL), United States (US). Job Summary... Analyst, Service Desk, MCITP, MCSA, MCA, RedHat, Linux, CompTIA IT related certification or equivalent or ability to attain...
Under direct supervision, the Service Desk Tier 2 (PC Maintenance Technician) performs general maintenance tasks... operating systems, COTS, GOTS, and custom-coded applications. They will utilize the current service desk software (ServiceNow...
Overview: The IT Service Center Help Desk Specialist provides telephone support and resolution for issues reported... and troubleshooting for devices and systems. The IT Service Center Help Desk Specialist works with other team members to implement...
Overview: The IT Service Center Help Desk Specialist provides telephone support and resolution for issues reported... and troubleshooting for devices and systems. The IT Service Center Help Desk Specialist works with other team members to implement...
The Role The mission of a IT Service Desk Analyst is to provide prompt, friendly, customer-focused service... response to requests and issues, but also participates as needed in IT projects and proactive service initiatives. The...
Description : Under the direct supervision of the Information Technology (IT) Manager, the Service Desk Analyst..., and peripheral equipment. Using the Service Desk system, perform cradle-to-grave management of service requests, incidents...
is looking for an IT Service Desk Intern to join our team– a key component of the CrowdStrike family and critical to the smooth... and thinking well on their feet. About the Role: The IT Service Desk Intern is responsible for assisting the IT Service Desk...
customer service to all of the firm’s staff in support of the firm’s IT Service Desk. Supervising the DC Service Desk team...Responsibilities: Overseeing the day-to-day supervision of the firm’s Service Desk Analysts to provide quality...
GENERAL SUMMARY: The Service Desk Technical Support person is the initial point-of-contact for troubleshooting laptop... and responsibilities as assigned by IT Services Manager KNOWLEDGE, SKILLS AND EXPERIENCE: * 2+ years of Helpdesk Desktop support...
reported to service desk. 7. Work with Manager to design and determine department workflow, and project assignments. 8... Support Services Leaders Status: Full time Budgeted Hours: 40 Shift: Day (United States of America) The IT Service...
Title: IT Service Desk Tier 1 Location: Remote Duration: Contract to Hire Compensation: $25-28/hr Work Requirements... user support services and work with the Ivanti ticketing system to address Incidents/Service Requests. Teammates...
reports, feeding into Client IT Scorecards, Roadmap, Budget 4. Service delivery process documentation 5. Client engagement... production Review team production capacity & utilization reports with Service Manager 7. Infrequent duties Review & manage...
for all individual contributors outside of formal assessments Responsible for scheduling Service Desk staff and assisting team when... in the world while helping each other succeed. Summary Provide exemplary leadership for customer service/desktop support...
tech environment. **Knowledge & Experience (Preferred)** -At least two years' experience in IT service -Customer...IT Support Specialist The candidate will be involved in all front-line aspects of IT support for clients. The...
and highly organized IT Help Desk Manager to oversee our IT support operations for a federal government contract. The IT Help... Desk Manager will be responsible for leading a team of help desk professionals, ensuring exceptional customer service...
(e.g., ITIL, HDI, CompTIA A+, Certified Help Desk Manager (CHDM) Overview We are seeking a IT Help Desk Manager (HDMGR..., ensuring efficient, secure, and up-to-date IT infrastructure. We are seeking a dedicated and experienced IT Help Desk Manager...
Manager is responsible for overseeing a large-scale service desk that handles an average of 40,000 calls monthly...-hierarchical. We are looking for great new colleagues. That is where you come in! Job Description Job Summary: The Service Desk...