a better customer experience (CRM, CX) and employee experience (ITSM). Freshworks' cloud-based software suite includes Freshdesk (omni.... Your expertise in ITSM and EX solutions will enable you to craft and deliver high-value strategies that help organizations optimize...
of ITSM, ITIL, and SDLC methodologies. Proficiency in security and compliance best practices for cloud systems. Preferred...
. Expertise in scripting and automation tools (e.g., Terraform, Ansible). Familiarity with ITSM, ITIL, and SDLC methodologies... deployment. Expertise in scripting and automation tools (e.g., Terraform, Ansible). Familiarity with ITSM, ITIL, and SDLC...
, synchronize and stabilize and DevOps) Understanding and knowledge of IT service management (ITSM) and information technology...
Employee Experience (DEX), Application Performance Management (APM), IT Service Management (ITSM), or Customer Experience (CX...
across geographies, both national and international, to deliver Application Support for clients. 5+ years of experience with ITSM...
security standards, and best practices. The ITSM will performs two core functions for the Department. The first...
controls to monitor to assure compliance. Experiencewith monitoring tools, middleware software and ITSM tools...
with monitoring tools, middleware software, and ITSM tools is a plus. Qualifications: Bachelor’s degree in Computer Science...
. Experiencewith monitoring tools, middleware software and ITSM tools a plus.Qualifications bachelor's degree in computer science...
rules, workflows, client scripts, user roles, groups, and access controls across modules like ITSM, ITOM, ITBM, and CSM/TPSM... of JavaScript scripting experience. A minimum of 4 years in an Architect role for ServiceNow implementations, specializing in ITSM...
with integration technologies and API development Strong understanding of ITSM processes and frameworks Strong presentation...