you will be expected to contribute or lead internal improvment projects that increase process stability/resilience, efficiency and quality... and standards and methodologies for operations (ITIL v3, CCoE, ITSM, TCO and E2E Operations / Run SAP, ALM) - certifications...
Take lead on complex incidents and provide deep technical expertise to resolve issues quickly. Perform RCA indepth... Hands on experience with ITSM tools like ServiceNow, JIRA Good experience in any Cloud (AWS/Azure) Good experience...
Objectives). Lead the design and implementation of Incident Management and Problem Management processes. Utilize ITSM tools... monitoring strategies to detect and resolve issues before they impact customers. DevOps & Infrastructure Automation: Lead...
you will be expected to contribute or lead internal improvment projects that increase process stability/resilience, efficiency and quality... and standards and methodologies for operations (ITIL v3, CCoE, ITSM, TCO and E2E Operations / Run SAP, ALM) – certifications...
manner with minimal or no disruption to IT operations Able to manage and lead integration of new products based on client... protocols, and IP networks Strong familiarity and working knowledge of ServiceNow Suite of tools (Platform capabilities, ITSM...
with organizational needs. Monitor and resolve issues related to CMDB performance and compliance. Integration and Automation: Lead... integration of CMDB with other ITSM/ITOM modules such as Incident, Problem, Change, and Asset Management. Develop and manage...
with organizational needs. Monitor and resolve issues related to CMDB performance and compliance. Integration and Automation: Lead... integration of CMDB with other ITSM/ITOM modules such as Incident, Problem, Change, and Asset Management. Develop and manage...
ability to make decisions independently. Extensive process experience in ITSM, HAM, SAM & Discovery Possess foundational... to mentor and lead junior developers within the ServiceNow environment. Excellent organizational skills and the ability...
on Experience in monitoring and management tools. Strong in preparing Knowledge Base Documents & SOP Good in ITIL/ITSM Process... empathy for urgent situations Utilize effective negotiation skills which will lead to satisfactory issue resolutions...
Receivable, Fixed Assets, and Cash Management. Lead creation of proposals and solution during pre-sales stage and effort... estimation Lead and manage Oracle Financials implementation and upgrade projects. Coordinate with cross-functional teams...
&A strategies that methodically create value, reduce risk and transform TMT companies into powerhouses that will lead the technology... and minimal service disruptions. Drive process improvements and contribute to the evolution of the ITSM framework. Skills...
&A strategies that methodically create value, reduce risk and transform TMT companies into powerhouses that will lead the technology... and minimal service disruptions. Drive process improvements and contribute to the evolution of the ITSM framework. Skills...
Strong Knowledge of ITIL and ITSM methodologies. Operational Knowledge of IT-Infrastructure and Operations, including Desktop, Server... of our people. At Takeda, you take the lead on building and shaping your own career. Joining the ICC in Bangalore will give...
Now workflows, data models and user interfaces. You wil be required to work on different modules within Servicenow ITSM, Employee.... Key Responsibilities The key responsibilities of this role are: Platform Customization and Configurations - Lead...
a better customer experience (CRM, CX) and employee experience (ITSM). Freshworks' cloud-based software suite includes Freshdesk (omni... excellence, and enhancing the overall employee experience within the organization. 1. Lead Strategic Initiatives...
a better customer experience (CRM, CX) and employee experience (ITSM). Freshworks’ cloud-based software suite includes Freshdesk (omni... excellence, and enhancing the overall employee experience within the organization. 1. Lead Strategic Initiatives...
Now platform, automation and workflow capabilities for EY cusotmers Lead offshore team in all the Service Now modules like ITSM... should be able to lead a group in Service Now Practice and provide directions and strategies to growing the firm's Service...
Now platform, automation and workflow capabilities for EY cusotmers Lead offshore team in all the Service Now modules like ITSM... incumbent should be able to lead a group in Service Now Practice and provide directions and strategies to growing the firm...
and infrastructure as code workloads Automate business continuity/disaster recovery Participate in rotational 24x7 on call Lead...) Experience in working in/with ITSM processes (incident management, problem management, change management, configuration...
executives and other key stakeholders to align strategic objectives and ensure mutual success. Lead a Dynamic Team: Lead... worldwide. Growth Opportunities: Lead a high-impact team, expanding your career in a global role with significant influence...