SI recherche un(e) Incident, Problem & Change Team Leader. L'animation, l'optimisation et la diffusion des processus Incident..., Problem et Change Management seront les principaux enjeux de ce poste. Ce poste comprend des activités de pilotage...
Description du poste et Missions AS recherche pour l'un de ses clients un(e) Incident Problem Change Manager H/F.... Missions : Incident Management - S'assure du bon fonctionnement de la gestion des incidents conformément au process...
-effective delivery of IT services (e.g. managed services) Manage incidents and conduct incident reviews (postmortem) Monitor... collaborative behaviors Excellent problem-solving skills and the ability to work under pressure Excellent communication...
with incident response teams to assess post-incident architecture flaws and ensure improvements are made to prevent future issues..., security governance, and reporting metrics. Strong analytical, problem-solving, and communication skills with the...
Resilience Manager, you will oversee the organization's global cybersecurity incident response capabilities and resilience..., and endpoints-against cyber threats. You will lead incident investigations, support crisis management, execute cyber crisis...
leaders. - Manage the relevant applications with the associated outsourced services (incident resolution, backlog... on enhancements (backlog management) and issues (incident management). - Organize workshops for business requirements gathering...
of their organization, including but not limited to: Infrastructure, Cloud, Privacy & Compliance, Security, Incident Response, and the C... in communication, written and verbal Proven problem-solving abilities Commitment to customer success Proven success in contributing...
processus « Incident Management », « Change Management » et « Problem Management » (au sens ITIL) : répondre aux attentes des... infrastructure, incident manager & change manager. - Connaissance de contrat d'infogérance Diplômé(e) en Informatique...
minimum, et vous avez déjà une expérience réussie en gestion de projet, mise en place des processus ITIL (notamment Incident et Problem...