Agent performs a variety of complex tasks, which include creating incident tickets, Stakeholder engagement, quality customer.... Reports to: Program Manager, Service Desk Lead Working Conditions Professional office environment Must be physically...
they need to be successful in school. Under direction of Teacher and/or Center Manager, as an Associate Teacher..., health checks, home correspondence, home visit forms, accident/incident reports, referrals, safety inspections, etc. Create...
, and closing tickets within the Service Now ticket system Notify Manager on Duty (MOD) when an alert is detected and determined... to be an incident, create ticket to assist Service Restoral MOD to address/dispatch tech’s Provide effective situational awareness...