helloassist is looking for a Customer Support Specialist (REMOTE - WFH) who will play a critical role in supporting... our customers and ensuring smooth and efficient customer service operations. This Customer Support Specialist position requires...
Job Title: L2 Application Support Specialist Your role: Clear Communication Skills & Understanding of Customer's needs... productivity of IT support resources. Ensure that all ticket information, including issue details, troubleshooting steps...
helloassist is looking for a Customer Support Specialist (REMOTE - WFH) who will play a critical role in supporting... our customers and ensuring smooth and efficient customer service operations. This Customer Support Specialist position requires...
Support Specialist Weir ESCO - Motion Metrics Manila, Philippines Hybrid As a Remote Support Specialist... sites. You will join a cohesive remote support team where your expertise and timely interventions will be key to providing...
Provide first line support to SGS affiliates and external clients Fast paced handling of incidents / requests resolution..., escalation and information routing. Deciding on incident severity/priority Validation and evaluation of technical...
/7 operations Remote Responsibilities: Answering technical support inquiries regarding Slack, Salesforce, Monday.com, G... a Bachelor in Science in Computer Science, Information Technology or a related field (certified) Must have at least 5 years...
Provide first line support to SGS affiliates and external clients Fast paced handling of incidents / requests resolution..., escalation and information routing. Deciding on incident severity/priority Validation and evaluation of technical...
and correspondence Coordinate schedules and meetings Handle sensitive information with discretion Support team members... member, requiring a quick-learning professional who can step in and maintain operational continuity. As their project support...
in a ticketing system, ensuring accurate and detailed records are maintained throughout the support process. Collaborate with cross..., Information Technology, Business Administration, or a related field (preferred). 2+ years of experience in technical support...
and monitoring of office network condition and status (internet connection, VPN, company system, etc.) Provide helpdesk support... of technical support experience but fresh graduates are welcome to apply. Graduate of Computer Engineering, Information Technology...
. You will: Consult clients via live chat, email, and phone. Communicate with other departments, exchange information with them, and help.... You are ready for combined shifts - night and daytime. Nice to have: Work experience in customer support. Experience with Jira...
Job Description Manage user access to systems and perform system configurations Respond to system issues, perform... application and systems are working properly Monitor system availability and performance Collaborate closely with the Product...
phone, email, and chat. Provide timely and accurate information to customer queries. Troubleshoot and resolve technical... or service-related issues efficiently. Document and track customer interactions, feedback, and resolutions in the system...
in a ticketing system, ensuring accurate and detailed records are maintained throughout the support process. Collaborate with cross..., Information Technology, Business Administration, or a related field (preferred). 2+ years of experience in technical support...
support, continuously enhancing technical skills and knowledge Possess a Degree in Information Technology / Computer...Responsibilities: Providing remote technical support and assistance to end-users, resolving hardware, software...
hardware and software Monitor and adjust system parameters Perform regular inspections and tests Update and document records... to relevant authorities or contractors Document energy consumption, system status, alarm history, and maintenance actions...
and inquiries, troubleshooting problems, providing information and handling complaints regarding the organization's products...) Above average English communication skills Good computer navigation skills on multiple system Willing to work in Cagayan de Oro Why pick...
and inquiries, troubleshooting problems, providing information and handling complaints regarding the organization's products...) Above average English communication skills Good computer navigation skills on multiple system Willing to work in Cagayan de Oro Why pick...
office, no payroll system, and no established infrastructure. But what we lacked in structure, we made up for in passion... issues effectively. Update customer records with accurate and timely information. Collaborate with internal teams to provide...
Candidates with Certified Information System Auditor (CISA) certification, Certified Information Systems Security Professional.... Job Description The IT Audit Senior Specialist is responsible for the key IT audit activities, including driving the development...