) Monitor customer infrastructure using tools or defined SOPs to identify failures and mitigate the same by raising tickets... members in understanding customer infrastructure and processes4) Perform analysis for driving incident reduction5) Resolve L1...
Managed Services – Wintel Engineer No of Positions : 1 Job level : SPE Qualifications: i. BE/ B. Tech/ M. Tech.../ MSc/ MCA qualification or equivalent ii. Certification on the latest track of Microsoft iii. ITIL Certified...