Word PPT Outlook etc. Additional Comments: Detailed JD: As an L3 Escalation Engineer, you will be the cornerstone...) Monitor customer infrastructure using tools or defined SOPs to identify failures and mitigate the same by raising tickets...
) Monitor customer infrastructure using tools or defined SOPs to identify failures and mitigate the same by raising tickets... members in understanding customer infrastructure and processes4) Perform analysis for driving incident reduction5) Resolve L1...