, Implementation of Risk Management Rules, Reporting and report generation, technical support, and customer service). Deep knowledge..., creating, and delivering insights to clients with Key Performance Indicators and Service Level Agreements. Communicate...
. Act as an escalation channel towards Center Process Manager and Service Delivery Director level on complex cases..., you will: Management of the workload and issues resolution: Coordinate workload within the team and set daily business priorities. Act...
in a production environment to meet Service Level Agreements. Main Accountabilities: Responsible to provide day-to-day user... that promotes knowledge sharing, customer service, quality, innovation and teamwork. Testing of enhancements with a focus on end...