About the role : To support the achievement of the business objectives through managing the outcomes of Quality Audit (QA), in order to ensure ongoing delivery of outstanding Customer Care outcomes for our clients. The Quality Audit Coach...
Main Purpose of the role: SMEs help in the skills development of employees by providing training and guidance on their area of expertise. NB: This is a night shift role. Required Minimum Education / Training: Grade 12. Proficient in...
About this role: The main purpose of the job is to prospective customers telephonically and collect outstanding debt and educate them about Credit cards on behalf of our client in an outbound call center environment. NB: This is a Night...
About this role: As QA Team Leader you will be responsible for designing and implementing tests, debugging issues, performing root-cause analyses, defining corrective actions, and tracking quality assurance metrics. NB: This is a night ...
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