Maximize call-outs of agents' behavior and non-adherence based on approved documentation from Operations and WFM stakeholders... via IEX / IEX Webstation or any other WFM ticketing tool from Operations regarding (preferred) changes to the published...
Maximize call-outs of agents’ behavior and non-adherence based on approved documentation from Operations and WFM stakeholders... via IEX / IEX Webstation or any other WFM ticketing tool from Operations regarding (preferred) changes to the published...