customer service including two (2) years of IT ticketing system experience and one (1) year of experience in remote desk... of the Navy-Marine Corps Intranet, including cybersecurity services, network operations, service desk, and data transport...
quality for Service activities. Prepares all documents and reports to be signed by the customer representative. Reports work... through remote or on-site activity in any Service categories (installation and commissioning, maintenance, repairs...
on monitoring processes. Performs daily tasks to maintain the Tier 1 Service Desk and Customer self-service knowledge bases...'s Degree in any technical field preferred and 3-5 years' experience in Service Desk, Help Desk, Call Center, Customer Service...
International Customer Service Representative certification (HDI-CSR) Preferred Service Now experience preferred Benefits... and procedures in the form of training plans, knowledge base articles and organizational documentation. Provides Customer Service...
guidance on monitoring processes. Performs daily tasks to maintain the Tier 1 Service Desk and Customer self-service knowledge... Bachelor's Degree in any technical field preferred and 3-5 years' experience in Service Desk, Help Desk, Call Center, Customer...
International Customer Service Representative certification (HDI-CSR) Preferred Service Now experience preferred Benefits... and procedures in the form of training plans, knowledge base articles and organizational documentation. Provides Customer Service...
Representative will work a territory within a 120 miles radius. The ideal candidate for this position will have a customer –focused... effective relationships, works independently, ability to work in a fast paced environment, customer service attitude, self...
architecture designs into accurate customer pricing. Expertly identify necessary details including product/service... Center, USDA DISC in Kansas City, MO. This position is 100% remote. The IT Budget Analyst contract for the USDA, DISC...
proper course of action to resolve escalated customer service issues. Ability to create momentum and foster positive... industry looks at specialized truck and heavy equipment solutions. With sales, rentals, aftermarket parts and service...
highest level of customer service while supporting the technical needs of users of the district’s software systems, databases... with data is moderate to significant. PHYSICAL DEMANDS: The physical demands described here are representative...
customer in Kansas City, MO. We offer competitive compensation and an extraordinary benefits package including health, dental... suggestions for continuous improvement of daily operations in the remote office using network management utilities such as SMS...
, such as manufacturing, technology, customer service and more (based on regional data), curriculum and learning objectives of each course... preferred. Experience with distance or remote learning preferred. Proficiency of Microsoft Office Suite, constituent...
with customer renewals of organizational BOA services Coordinate collection of organizational BOA product usage data from service... is 100% remote ESSENTIAL DUTIES & RESPONSIBILITIES The Essential Duties and Responsibilities are intended to present...