- Basic knowledge and understanding of overall client process- Identifies routine customer needs/problems...- Exhibits highest standards of ethics and integrity- Demonstrates customer service skills- Teamwork - Supports peers, superiors...
Job title -Sr Customer Support Exp - 2 YearsLocation - Delhi Okhla, Job Responsibilities:- Deliver top-tier customer... support across all channels via calls and chats.- Resolve issues & complaints with a focus on customer satisfaction.- Monitor...
with their queries or issues.- Provide information about products or services to customers.- Resolve customer complaints or direct them... customer satisfaction by solving their problems efficiently.- Follow guidelines and scripts during customer interactions...
Roles and Responsibilities:1. Handle inbound and outbound customer calls professionally and courteously while adhering... to defined scripts and guidelines.2. Resolve customer inquiries, complaints, and issues promptly, ensuring a high level...
Excellence. Interpersonal effectiveness. Drive for results. Customer focus. Functional/Technical IT & System Knowledge...
You will be responsible to handle customer calls in Hindi and English language, it is an inbound process. Calls.... 27,000 to Rs. 32,000 (in-hand)8. Inbound customer service process9. Process working hours from 8 am to 10 pm10. Ample of growth...
Job Title: Customer Support AssociateBackground : We require mid-range profile with banking customer experience. Min 2... should be good in handling customer escalations through call. Key Responsibility :- Take care of incoming phone calls and customer...
Purpose To enhance customer experience through - Daily review open complaints & ensure faster resolution – Closely... TMPC queries from zone by cross checking the facts - Assist RO teams in drafting replies to customer mails - Guide...
Job DescriptionUrgent Opening in Weblink.in Pvt Ltd.Job description - Client Servicing Executive (Client Coordinator, B2B Industry)Your responsibilities at the company will include:- Day to day interactions with the client.- Understanding c...
- CRE enjoys and thrives on the competitive nature of the sale while functioning as a front- line senior sales agent....- Build customer loyalty by providing excellent customer service through the coaching and development of sales agents. .- Good...
, senior management, operations) to address clients' needsRequirements:- 1-4 years of experience in Client Servicing/Customer... as point of contact for complaints and escalate issues as appropriate- Collaborate with internal teams (e.g. sales, engineers...
Job Details:Customer Success Manager - AWS Solution In-Office Bengaluru, Karnataka, India About Nimesa:Nimesa... a dedicated and results-driven Customer Success Manager- AWS Solution with 3-7 years of experience to join our team. In this role...
With Internal Teams (E.G. Sales, Planning, Senior Management) To Address Customers' Needs- Handling Inquiries coming on company... to grasp customer needs and brainstorm ways to fulfil them. If you also have a background in Customer Service and Knowledge...
related to customer accounts and channelizing internally for a faster resolution.- Coordinating with other departments Sales... effectively with both internal and external senior-level management to understand customer needs, maximize retention and growth...
such as maintaining ongoing customer relationships and networking, implementing success programs, contributing to sales, onboarding... at scale.Role IntroductionThe position serves as a key member of the Global Customer Success team. As a DSM, you will have the...
General Manager - Customer Sales Support - Zonal Business Plan Development & Execution- Create New Channel partners... | POS | ETC- Build relationship with assigned potential Channel Partners & Influencers for product specification and sales...
. - Provide regular updates to senior management on customer success performance and client health.Essential Criteria: - Bachelor... for the above positionJob Summary:The Customer Success Manager, Acquisition, plays a pivotal role in ensuring the seamless...
record in customer relationship management, sales leadership, and team development. The CRM will be responsible for achieving...: Lead, mentor, and motivate a team of Customer Relationship Executives to ensure they meet their sales and lead-generation...
& Responsibilities :1. Handling customer inquiries and resolving issues related to sales via phone, email, or chat.2. Providing product... or service information to customers to facilitate sales.3. Addressing customer complaints and concerns related to sales...
of 50+ sales or customer support professionals.- Foster a high-performance culture, ensuring team alignment... cost efficiency.Qualifications:- 4-7 years of experience in operations management, preferably in sales or customer support...