for our customers. The Senior Customer Success Associate is charged with ensuring that both the customer and athena performs all the...: As a Customer Success Manager (CSM) you will be responsible for ensuring the complete post-sale success and satisfaction...
transparency into the Product Roadmap and the Voice of the Customer process and support an accurate impact assessment and setting... for all. Position Summary: As a Customer Senior Associate you will be responsible for ensuring the complete post-sale success...
Engagement Manager/Director (Customer Success) – Cloud Data & Life Science Our client is a pioneering Scientific Data... cloud solution and comprehensive value chain support. Role Overview: We are seeking a dedicated Engagement Manager...
environments, takes initiative, and thrives at solving problems. You will work closely with Sales, Product, Marketing & Customer... initiatives across Product, Marketing, and Customer Success. Build operational cadences, dashboards, & reporting to track GTM...
Biostatistics, Senior Manager is responsible for providing statistical support for early and late phase clinical trials in the... analyses, and pursue operational excellence. Delivery & Business Accountabilities: A Senior Manager in Statistics...
predictable ROI. About this position: As a Senior Client Success Manager at Later, you will be accountable for the retention... and services can bring value to their business goals. Act as the “Voice of Customer” for ongoing product development and feedback...
from our Boston office 1 day per week, with flexibility to work remotely on other days. YOUR ROLE As a Senior Account Manager...'s product suite. Maintain Pipeline Discipline - Keep detailed and structured records of all customer interactions...
operational excellence. About the role: The Biostatistics, Senior Manager is responsible for providing statistical support... in delivery approaches and leverages fit-for-purpose mitigations The Senior Manager in Statistics, through her/his daily work...
Biostatistics, Senior Manager is responsible for providing statistical support for early and late phase clinical trials in the... analyses, and pursue operational excellence. Delivery & Business Accountabilities: A Senior Manager in Statistics...
, Product, and Customer Support to define and execute a comprehensive BFCM strategy, including: Performance and Load Testing...Technical Program Manager - BFCM Seeking a Senior Lead Technical Program Manager to lead our Black Friday Cyber...
at manager discretion* Ideal candidates will be located in the Boston, MA area. This position may have in-office requirements... which consumers purchase individual policies through either the digital platform or the Direct Response Center (DRC). This role...
for a mission that matters at a company where you matter. Your Impact As a Senior Software Engineer on Axon's Robotics team... challenging problems and provide simple and elegant solutions to complex customer needs that will have a direct impact on saving...
directly with senior customer stakeholders to design and build cutting-edge solutions that solve real business challenges... modernize legacy workloads, embrace innovation, and unleash AI. Our industry-leading developer data platform, MongoDB Atlas...
product requirements. The Senior Business/System Analyst is responsible for supporting various applications, providing...Executive Office of Housing and Livable Communities (EOHLC) is seeking a Senior Business/System Analyst in the Deputy...
organization Become a technical contributor, a product expert, and a team project manager, and support your QA manager as and when... to work on Site Vault, a rapidly growing SaaS platform product in the Life Sciences industry encompassing pharmaceuticals...
frameworks and provide production debut support and resolutions for customer production issues, including testing for upgrades... with the Product Manager, Lead Engineer, and other team members that will drive to deliver data and analytics capabilities...
with Product, Web, and Engineering teams to monitor changes to customer experience, website functionality, and enrollment platforms... and Product teams to ensure forecasts support downstream operational readiness and capacity planning. * * Performance...
AI agents capable of delivering accurate, autonomous support that delights customers at scale. Our platform unifies fragmented... by reimagining the enterprise customer experience with a support use case. We believe that today’s support experience is broken: slow...
capable of delivering accurate, autonomous support that delights customers at scale. Our platform unifies fragmented systems... by reimagining the enterprise customer experience with a support use case. We believe that today’s support experience is broken: slow...
-channel customer support), Freshsales (sales automation), Freshmarketer (marketing automation), Freshservice (IT service desk..., and customer feedback - then take action. Champion customer needs internally, working with Product Managers to influence the...