Description Job Description for the Position: The Service Delivery Manager (SDM) is responsible for the effective... projects as initiated by the customer and will be single point contact for the customer. A Service Delivery Manager (SDM...
responsible for providing excellence in customer service support, track-incidence, diagnosis, replication, troubleshooting... techno-functional problems. The focus of this position is to provide Customer Service on a technical and functional level...
. *Should have handson in Lead to Cash journey - Processes and Systems for Cellular Mobile service for Retail customers *Should have solid... understanding on different Service Fulfilment journey metrics. *Should have solid understanding of different BSS/OSS applications...
. *Should have handson in Lead to Cash journey - Processes and Systems for Cellular Mobile service for Retail customers *Should have solid... understanding on different Service Fulfilment journey metrics. *Should have solid understanding of different BSS/OSS applications...
OLA between delivery layers (L1 L2 L3 etc) adhere to OLA route the tickets to relevant queue initiate intimation...Job Description: Role Proficiency: Resolve L1 Incident and service requests within agreed SLA Outcomes: * 1...
plan as client's contract and lead offshore transformation projects for clients. - Lead OT Network green and brownfield... implementation engagements. - Manage delivery timelines as agreed with client to deliver the projects without escalation. - Work...
to resolution within the TST domain as secondary role in the absence of the APAC or EMEA regional domain leads. Lead and drive... environment. Drive delivery of identified initiatives to automate manual work, application and infrastructure monitoring...
Fusion Suite of SCM products, mainly Order to Cash Technical, responsible for providing excellence in customer service.... The focus of this position is to provide Customer Service on a technical and functional level and to ultimately drive...
and escalated issues. Career Level - IC3 Responsibilities: Customer Success Services-Oracle SAAS/HCM/Cloud Analyst - Lead... responsible for providing excellence in customer service support, track-incidence, diagnosis, replication, fix, and resolution...
Escalate, raise and update incidents to the Regional Lead Support Project Managers in the successful delivery of projects... of the Senior Technician (L1 and L2) is to provide AV technical support for all meeting rooms across our client’s campus...
and we offer fulfilling careers. Job Description Job description: Below are technical expertise's needed for this “L2 Support Lead” role... and functions as a Global Software Delivery Center exclusively catering to Eurofins Global IT business needs. The code shipped out...
background in Fusion Suite of HCM products responsible for providing excellence in customer service support, track-incidence... is to troubleshoot and resolve highly complex techno-functional problems. The focus of this position is to provide Customer Service...
Program Management: Lead the planning, execution, and delivery of market making initiatives and quantitative projects. Develop... Experience - 2-4 years, CFA L1/L2 is preferred Experience in Fintech Space is preferred. Trading, Market making or related...
and escalated issues. Career Level - IC3 Responsibilities: Customer Success Services-Oracle SAAS/HCM/Cloud Analyst - Lead... responsible for providing excellence in customer service support, track-incidence, diagnosis, replication, fix, and resolution...
, L2/L3VPN, MPLS, QoS, Traffic Engineering, Network Service Orchestration and IPSE Experience with NFV, Service...-XR, Juniper JUNIOS, LAN/WAN, Service Provider/Extranet networks, Ethernet switching, including VPC/VSS, BGP, EIGRP, SNMP...