de Tareas: - Responsable de gestionar escalamientos desde Service Desk y Yammer durante el horario laboral de EE.UU.... - Desarrollar y mejorar los procesos de Service Desk a través de un enfoque basado en datos. - Coordinar el cronograma y...
(contact center), Dialpad is on a mission to prove that employees don't need to be in the office, stuck at a desk, or wearing... on that mission, working cross-functionally with Product, Engineering, Marketing, Sales and Service to understand customer needs...
. - Long service leave with a whopping three months off, and it’s all paid - Up to 2 months’ payroll bonus based on company... growth - Technology budget every three years - Yearly productivity budget. Buy a new chair or desk, take yourself to Word...
**Senior Customer Service / Community Lead** **About Us** WeWork began in 2010 with a vision to build the first... global physical platform designed to bring people together. Today, we offer access to a desk, an office, a headquarters...
tools, especially Outlook, Excel, and Word. 5. Technical support or service desk experience with ticketing systems...We are seeking a Systems Engineer Cloud to manage, support, and expand our cloud service portfolio. This role includes...
, such as ServiceNow and Jira Service Desk - Experience in developing, debugging, and maintaining code in a large corporate environment... visualizations and reporting from large, diverse data sets in service of continuous improvement of software applications and systems...
Our client is a fast-growing automation-led next-generation service provider delivering excellence in IT, BPO... high-quality customer service. - Identify and report root causes of major incidents, implementing resolutions to prevent...
with ticketing systems, such as ServiceNow and Jira Service Desk - Experience in developing, debugging, and maintaining code..., synthesizes, and develops visualizations and reporting from large, diverse data sets in service of continuous improvement...
for email, apps, and synchronization with corporate systems. 9. Monitor and resolve service desk tickets, ensuring that issues... and remotely. 5. Provide support for IP PBX phone systems, including configuration, maintenance, and troubleshooting of desk...
a comprehensive self-service strategy, incorporating knowledge bases and chatbots, while monitoring usage to identify opportunities... management (CRM) systems and help desk platforms, particularly Zendesk - Solid technical proficiency with relevant systems...
, etc. ).Serverless.Jira or other tools for Service Desk Management.Project Management.Agile methodologies.Relational databases, SQL...
) RtP (Requisition to Pay) Service Entry operational activities for Upstream Unconventional which are executed in SAP ERP... service to business customers. 5. Identify and implement Continuous Improvement opportunities to improve RtP effectiveness...
and forward more complex issues to the appropriate IT team - Provide exceptional customer service and maintain a positive attitude in a timely... in Desktop support - The successful candidate must be a team player with strong customer service and communication skills...
Expense reports in compliance with company policies. - Monitor the T&E; inbox (support desk) to assist employees... - Has excellent customer service skills with great judgment and discretion. - Has a passion for taking initiative and follow-through...
with ticketing systems, such as ServiceNow and Jira Service Desk - Experience in developing, debugging, and maintaining code..., synthesizes, and develops visualizations and reporting from large, diverse data sets in service of continuous improvement...
+ years of experience in deal desk, deal structuring, or sales operations roles - Must be a self-starter... systems, product/service costing models, and margin management tools/systems to effectively monitor and manage revenue...
internal and external resources to offer world-class service. 4. Identify and escalate priority or unresolved issues..., guidelines, and company policies for consistent customer service delivery. 9. Engage with team members, supervisors...
& APPLICATION SERVICES to build or integrate software solutions. - SERVICE CENTERS of EXCELLENCE to support the latter through... desk). Nice to have: - Knowledge on MRB module. Soft Skills: - High level of proactivity and anticipation...
player in defining the future of work. Our product includes floor plan visualizations, desk and meeting room booking... Office Products of 2023. Role Description: Skedda has grown organically to service over 2M users and recently took...
manner. Environment/Physical Demands: This position requires incumbents to regularly sit at a desk and operate standard... Score methodology. Basic understanding of CX Tools (eg Service Blueprinting and Experience Maps), including how to read...