knowledge. Must have skills : Service Desk Management Good to have skills : Service Desk Voice Support Minimum 0-2 year..., you will be responsible for providing service desk management and voice support to clients. Your typical day will involve accurately defining...
knowledge. Must have skills : Service Desk Management, Service Desk Voice Support Good to have skills : NA Minimum 2 year... in creating and updating knowledge base articles for self-help. - Train and mentor junior professionals in service desk voice...
in Service Desk Management. - Good To Have Skills: Knowledge of ITIL framework, experience in incident management, problem... knowledge. Must have skills : Service Desk Management Good to have skills : NA Minimum 2 year(s) of experience...
in Service Desk Management. - Good To Have Skills: Knowledge of ITIL framework, experience in incident management, problem... knowledge. Must have skills : Service Desk Management Good to have skills : NA Minimum 2 year(s) of experience...
in Service Desk Management. - Good To Have Skills: Knowledge of ITIL framework, experience in incident management, problem... knowledge. Must have skills : Service Desk Management Good to have skills : NA Minimum 2 year(s) of experience...
: Support India teams hired by Alteryx for service desk (L1 & L2) and enterprise applications (NetSuite and other financial... applications), providing regular 1 on 1s Handle technical escalations for service desk (L2) Handle user support escalations...
in Service Desk Management. - Good To Have Skills: Knowledge of ITIL framework, experience in incident management, problem... knowledge. Must have skills : Service Desk Management Good to have skills : NA Minimum 2 year(s) of experience...
knowledge. Must have skills : Service Desk Management, Service Desk Voice Support Good to have skills : NA Minimum 0-2 year...: Proficiency in Service Desk Management, Service Desk Voice Support - Strong problem-solving and analytical skills - Excellent...
knowledge. Must have skills : Service Desk Management Good to have skills : Service Desk Voice Support Minimum 0-2 year..., you will be responsible for providing service desk management and voice support to clients. Your typical day will involve accurately defining...
, infrastructure, platforms, service desk) to assist over 300K employees in creating and delivering solutions and services to Fortune... - Service Management. The mission of Knowledge Management function is to improve EY Technology Customer experience by promoting...
Service Desk Agent position. The primary responsibilities of this role will be a combination of phone, email and interactive.../Service Desk support or one year of call centre experience, we want to hear from you. Soft skills...
Eurofins resources working in Labs, Business Analyst and Service Desk to provide support and to ensure timely and efficient... as the processes behind it. Customer service - Support engineers must communicate well with customers, paying attention...
-solving skills ITIL / best practice service context. ITIL foundation is plus. Ticketing Tool experience – Service Desk... or Dynatrace or Grafana ITIL Service Management framework such as Incident, Problem, and Change processes. Preferably knowledge...
working under the direction of the Level 1 Customer Service Desk. Incidents that are not resolved at the RRT will be routed..., Software & COTS applications Working knowledge of MS Office suite & Skype for business Fair understanding of ITIL practices...
working under the direction of the Level 1 Customer Service Desk. Incidents that are not resolved at the RRT will be routed..., Software & COTS applications Working knowledge of MS Office suite & Skype for business Fair understanding of ITIL practices...
Service Desk You conduct latency optimization testing identifying breakages and recommends solutions You support a secured... etc.) and firewall-related issues while providing excellent customer service according to priorities based on business impact and urgency...
configurations, processes, and performance metrics. Team Collaboration and Process Improvement Engage with Service Desk..., including multi-tier architectures (load balancing, web servers, caching). Understands of ITIL, ITSM, and best practices...
. Hands-on experience in End point Troubleshooting and IT Operations. Experience managing Service Desk Systems and Tools..., we offer global consulting services, integrating Data Cloud, Account, Engagement, Personalization, Sales, and Service solutions...
. Must have experience in Managing Service Desk operations. Must have sound ITIL knowledge.( Expertise in Incident Management... stakeholders. Should have expertise in Service Desk, Deskside , Incident Management, Knowledge Management , Problem Management...
and leading projects on ManageEngine Service Desk Plus. Responsibilities: Expertise in working with ManageEngine Service Desk... Plus (SDP Expertise in implementation of ManageEngine Service Desk Plus (SDP) Responsible for cloud deployment, programming...