. Job Description Overview We are seeking an experienced and results-driven IT L1/L2 Service Desk Team Leader. Working with your peers to the... will manage a team of service desk technicians and analysts, ensuring the delivery of high-quality IT support and excellent...
orders from the Service Desk team that requires additional troubleshooting and follow-up Coordinate with other IT teams... presented to the Account Service Desk Do To support the service desk agents in prompt delivery & customer service Advise...
contact validation • Understand the various media sources that interface with the Service Desk • Champion, implement... service delivery Relevant IT qualifications to a tertiary level • 12 months - 2 years IT Service Desk experience • 2-year...
expectations and create raving fans. Collaborating closely with the Customer Service Center (CSC) Quality lead and a team... with others. Required Skills and Experience 4+ Years of experience in service desk quality analyst. Improve the quality of the process...
of Interaction Internal Team Lead - Service Desk Regular reporting & updates Core Service Delivery Team For adherence to SD...Role Purpose The purpose of this role is to the first point of contact for the B2B users who call Wipro Service Desk...
of Interaction Internal Team Lead - Service Desk Regular reporting & updates Core Service Delivery Team For adherence to SD...Role Purpose The purpose of this role is to the first point of contact for the B2B users who call Wipro Service Desk...
of Interaction Internal Team Lead - Service Desk Regular reporting & updates Core Service Delivery Team For adherence to SD...Role Purpose The purpose of this role is to the first point of contact for the B2B users who call Wipro Service Desk...
you will be required to own and manage the IT Service Desk and End users Knowledgebase (KB) achieving accurate & on-time updates that enable... Certification and practical skills to create knowledgebase articles will be a plus. Minimum 5+ years of IT Service Desk Level 1...
for bids and delivery. Job Description: Purpose of the team/role The Global Service Desk is the central point of contact.... The Service Desk team are multi-skilled and deal with incidents and requests to allow flexibility of resource provision...
for service desk (L2) Occasionally fill in for service desk (L1 & L2) team members that are out of office, to ensure continuous...: Support India teams hired by Alteryx for service desk (L1 & L2) and enterprise applications (NetSuite and other financial...
capable of working on a mix of critical Application Evolution Service offerings and engagement including help desk support...Line of Service Advisory Industry/Sector Not Applicable Specialism Workday Management Level Senior Associate...
globally, and also includes centers residing in State Street Shared Service locations in Poland, India and China. Billing..., client invoices, and help desk processes Adopt “owner’s mind set”, work independently, and effectively manage timelines...
Team Utilizes interpersonal and communication skills to lead, influence, and encourage others; advocates sound financial.... As part of our team, you will learn and exemplify the Gold Standards, such as our Employee Promise, Credo and our Service...
to supporting company project bids and delivery. Job Details: Purpose of the Team/Role: The Desk Side and Technology Support... of the Atkins desktop computing environment based on incidents service requests logged via the Global Service Desk and manage...
looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward. JLL supports the Whole... and construction, as well as improvements to our clients’ workspace. The successful applicant will lead and manage this specialized...
customer support), Freshsales (sales automation), Freshmarketer (marketing automation), Freshservice (IT service desk.... Headquartered in San Mateo, California, Freshworks has a global team operating from 13 global locations to serve more than...
areas for improvement within the ServiceDesk operations. Lead initiatives to enhance service delivery, efficiency.... Must have experience in Managing Service Desk operations. Must have sound ITIL knowledge.( Expertise in Incident Management...
, shortcuts and key commands. ● Knowledge and experience working with LOBs within US such as Service Desk, Maintenance, AMS...Line of Service Advisory Industry/Sector Not Applicable Specialism SAP Management Level Senior Associate...
capable of working on a mix of critical Application Evolution Service offerings and engagement including help desk support...Line of Service Advisory Industry/Sector Not Applicable Specialism Workday Management Level Senior Associate...
About the Job:We are seeking a talented and experienced Lead - Programmatic Publisher to join our dynamic team... technology and personalized service makes us the ideal partner for maximizing digital advertising success.Role...