to requests for support from end users via phone, email, Teams messages, and in person Able to adapt to service desk capability... and highlight these to the Service Desk Manager in order to ensure the availability of the service. Update Service Desk...
from end users via phone, email, Teams messages, and in person Able to adapt to service desk capability, handling calls... to the Service Desk Manager in order to ensure the availability of the service. Update Service Desk documentation for new...
, working closely with Tier 1-2 service desk personnel Identify opportunities for improvement, including innovations within the... & AI, and Enterprise Applications. These capabilities are backed by Gridiron IT's experienced workforce and our commitment to ensuring...
desktop images for each DoD agency Monitor and mitigate issues within the VDI infrastructure, working closely with Tier 1-2... service desk personnel Identify opportunities for improvement, including innovations within the VDI domain, aimed...