to fill the role of IT Service Delivery Manager. If you're eager to be part of a dynamic environment that fosters growth... operations from internal teams and 3rd party vendors including the AMS partner covering incident management, organisational...
services, to achieve efficiency across technology platforms. Incident Management: Managing restoration of service in case... of what's possible. And we want YOU to be a part of it. Job Title: IT Service Delivery Manager Experience: 12+ Years Mode of Hire : Fulltime...
Line of Service Internal Firm Services Industry/Sector Not Applicable Specialism Operations Management Level... strategic business growth. Responsibilities: The IT Service Manager is responsible for overseeing the operational activities...
and production outages. Resolving and documenting incident and service tickets in a timely manner according to Service Level... and technology. Experience in working with technical counterparts from different time zones. Incident management experience...
) Management Level Manager Job Description & Summary A career in Information Technology, within Internal Firm Services... configurations, change management, and incident management and provides oversight to third party suppliers that deliver services...
, including Incident, Change Enablement, Service Request, Major Incident Management, Problem Management, Knowledge Management... Certifications ITIL Foundations or higher certification is highly desirable. Work Experience 5+ years of Incident Management...
customer incident/problem reports and handle customer complaints under guidance of more senior staff/manager.2. Provide support... service manager and the SWIFT account manager.8. Participate in service improvement projects within own area by executing...
services, and expertise in data, technology, and AI. Inviting applications for the role of Manager – Global Service Desk... We are seeking a highly skilled and experienced Global Service Desk Manager with strong technical expertise to lead and manage...
including Incident Management, Problem Management, and Knowledge Management Solid Experience working with ServiceNow Service... Experience Level Experienced Professional A Snapshot of Your Day The Regional Service Manager is responsible for the agreed...
& Responsibilities The ERP Service Excellence Manager would have the following responsibilities: Service Management: Lead the planning... service quality and efficiency. Incident Management: Oversee the incident management process, ensuring timely resolution...
Line of Service Advisory Industry/Sector FS X-Sector Specialism Risk Management Level Manager... enterprise clients. Good understanding of ITIL processes (Change Management, Incident Management, Problem Management...
Line of Service Advisory Industry/Sector FS X-Sector Specialism Risk Management Level Manager... enterprise clients. Good understanding of ITIL processes (Change Management, Incident Management, Problem Management...
Service and Risk Compliance Manager: creation, review and implementation of policies and procedures established... Management owned issues to identify incident and problem trends. Communicate with technology owners and facilitate plans...
: Excellent opening for Client Service Manager Bachelor's Degree or equivalent in Engineering Experience (Years): 9-12 years... Industry / Technology background: IT Client Service Management Location: Mumbai (with onsite UK short term opportunities...
Line of Service Internal Firm Services Industry/Sector Not Applicable Specialism Operations Management Level..., Quality, Incident, Problem & Service Levels Work with the portfolio teams to bring the operations in-line with the target...
Line of Service Advisory Industry/Sector FS X-Sector Specialism Risk Management Level Manager... processes (Change Management, Incident Management, Problem Management). Strong expertise in multiple SIEM tools and other SOC...
Job Summary As the Service Delivery Manager (SDM), you will lead a dedicated team focused on delivering Managed.... Risk Management, Documentation, Compliance, and Regulatory Adherence. As the Owner of the escalation process, the Service...
situations in conjunction with Major Incident Management (MIM), SAP Enterprise Cloud Services Customer Office teams and SAP... customer communication' using digital mediums to achieve high customer satisfaction. Strong knowledge of IT Service Management...
situations in conjunction with Major Incident Management (MIM), SAP Enterprise Cloud Services Customer Office teams and SAP... customer communication’ using digital mediums to achieve high customer satisfaction. Strong knowledge of IT Service Management...
, connecting cities as we reduce carbon and replace cars. Job Title: Operation Manager- Service Domain India - IS&T - Bengaluru..., Services Performance Team, Business Users for Incident Management and Change management Daily, weekly, and monthly operation...