Job Summary: The ServiceDesk Governance Lead is responsible for overseeing the governance and management of the... ServiceDesk operations. This role ensures that the ServiceDesk functions efficiently, aligns with organizational goals...
, architectural diagram & process diagram of ManageEngine ServiceDesk Plus tool Candidate should have good understanding of ITIL...
Integrations with ITSM tools like ServiceNow, ServiceDesk, BPPM. Knowledge of VPC and networking fundamentals/components..., Grafana or any monitoring tools. ITIL V3/4 Certified Experience: A minimum of 10 years of overall experience...
, Real User monitoring and diagnostics. Experience with API Integrations with ITSM tools like ServiceNow, ServiceDesk, BPPM..., Grafana, ELK. Preferably ITIL V3/V4 certified. Preferably TOGAF Certified. Experience: A minimum of 15 years of overall...
with ITSM tools like ServiceNow, ServiceDesk, BPPM. Knowledge of VPC and networking fundamentals/components..., Grafana or any monitoring tools. ITIL V3/4 Certified Experience: A minimum of 10 years of overall experience, At least 5...