Prior experience with AppDynamics, Dynatrace, Splunk, Datadog, ServiceNow, MuleSoft, Tibco, Pegasystems, Appian, etc....
across multiple design system frameworks, e.g. Angular, React, Salesforce, SAP, ServiceNow, map design decisions to best practices via...
and creating interactive visualizations for data analysis Experience with ServiceNow in configuring workflows, creating custom...
, utilizing Confluence, Python Dash, Jira, Trello, GitHub, ServiceNow, and Lean Methodology; Designing and developing reports...
tidal jira servicenow confluence analyst pl/sql t-sql mulesoft anypoint ci/cd python restful postman swagger apigee director...
Systems (e.g., JIRA, ServiceNow) DOMAIN EXPERIENCE: within the Financial Services, Insurance, or Healthcare Industries...
analyzing and solving problems GMI, AS/400 and System 36/RPGLE. Strong SQL knowledge and query writing ITRS, ServiceNow Nice...
Windows 10 support experience Prior Help Desk experience Prior ticketing system experience, such as ServiceNow...
digital assets for organizations producing a large volume of work High School Diploma or GED required ServiceNow or ISTM...
management tickets (via ServiceNow) within 24 hours and provide ticket resolution within 2 business days. Install and configure... ticket management systems, preferably ServiceNow. Ability to manage data and inventory updates using Excel. Strong written...
experience and knowledge of service desk software and ticketing systems such as Zendesk, Freshservice, Freshdesk, ServiceNow...
analyzing and solving problems GMI, AS/400 and System 36/RPGLE. Strong SQL knowledge and query writing ITRS, ServiceNow Nice...
Testing Technologies in a large enterprise Experience in ServiceNow implementation Hands-on in SecOps / Vulnerability... Response module on ServiceNow SAST, DAST and IAST experience Good at communicating and documenting technical information (MS...
, email, web, and agent alert ticket initiation. Experience with ServiceNow is preferred Skills & Competencies: Knowledge...
to support project requirements Track the full development lifecycle progress using User Story records within our ServiceNow... tool Thoroughly document technical specifications within User Story records within our ServiceNow tool Branch code...
of Service Desk Operations, Escalation Management Stakeholder Management experience including different (ServiceNow, JIRA...
systems space, with a demonstrable track record of leading innovations of HR systems including Workday, and ServiceNow... with those objectives. Leading, mentoring, and cultivating a team of six experts in Workday, ServiceNow, and broader people technologies...
, with ability to solve complex problems and openness in sharing your knowledge and thinking with others Experience of ServiceNow or similar...
. Document resolutions in a Knowledge Base (FAQs, etc.). Work within the framework of the existing ServiceNow platform...
Hands-on experience with Topdesk, ServiceNow, or any incident management planning tool Database management skills...