a plus. Experience with ServiceNow, Tableau, Smartsheet a plus. Bachelor's degree desired; work experience / knowledge / expertise may...
Proficiency with “tools of the trade” - Confluence, Jira, ServiceNow and Microsoft Office Ability to manage multiple projects...
and familiarity with tools like JIRA, Basecamp, and ServiceNow, a plus Ops nerds welcome! This position is open to remote...
to join the Cisco/Splunk IT organization. Along with your team members, you will be responsible for the overall ServiceNow... and their corresponding ServiceNow modules to drive best practice in everything we do, with a particular focus on Incident and Problem...
agency OIT Helpdesk Director, the incumbent will perform the following duties of the post: - Monitor and manage ServiceNow... maintains Unit's call center tracking system ensuring that calls are entered accurately and in ServiceNow. - Troubleshoot...
experience in commercial banking Proficient in Confluence, Jira, ServiceNow, and Microsoft Office Ability to manage multiple...
and Influencing skills Strong attention to detail Familiarity with ticketing systems such as Jira, ServiceNow, and Monday...
and scripting languages (e.g., PowerShell, Python, etc). Familiarity with ITSM platforms like ServiceNow. Knowledge of Zero Trust...
best practices is a plus. Experience with tools like OneTrust, ServiceNow, JIRA, Microsoft Purview, or similar platforms...
and Influencing skills Strong attention to detail Familiarity with ticketing systems such as Jira, ServiceNow, and Monday...
and scripting languages (e.g., PowerShell, Python, etc). Familiarity with ITSM platforms like ServiceNow. Knowledge of Zero Trust...
, updates, and closes Incidents and Requests tickets via ServiceNow ticketing tool Partners with other IT Teams and business...
stakeholders. Experience with project management or ticketing/helpdesk systems a plus (e.g., Jira, ServiceNow). Ability...
Level Agreements (SLAs). Create, manage, and maintain workflows, dashboards, and reports in ServiceNow to improve ticket...
Level Agreements (SLAs). Create, manage, and maintain workflows, dashboards, and reports in ServiceNow to improve ticket...
: - Work in or manage a service desk environment - Work on system projects - Work with ticket system, SERVICENOW, OTI...
, updates, and closes Incidents and Requests tickets via ServiceNow ticketing tool Partners with other IT Teams and business...
. Participate in the rollout of agency-wide hardware/software initiatives Maintain tickets in the ServiceNow ticket tracking... and troubleshooting as needed. Develop technical user and IT documentation. Contribute to the Client Services Intranet ServiceNow...
(layer 1 of the OSI model) Worked in a ticketing system such as ServiceNow completing MAC and break-fix requests Can lift...
/PostgreSQL/MongoDB databases and queries Exposure to Atlassian JIRA, Confluence, ServiceNow or any other ticketing/documentation...