incidents via ServiceNow ticketing system. Ability to troubleshoot and resolve technical issues which include desktop, laptops...
with ServiceNow, leveraging it for IT service management (ITSM) to streamline processes, track incidents, and ensure efficient support...
with CyberArk PAM. 🔹 Utilize ServiceNow for change management and ticketing. 🔹 Collaborate cross-functionally to ensure seamless... PAM, and ServiceNow. ✅ Competence in Microsoft Office & SharePoint. ✅ Strong problem-solving, troubleshooting...
System (ServiceNow). Strong Communications Skills Excellent proven track record supporting clients in a financial...
, ServiceNow, Zoom, Asana, and other programs used by the Information Governance Department Experience in other law firm positions...
, chat, and remote troubleshooting and technical support. Log all incoming support calls into ServiceNow, providing first...-call resolution (by telephone, remote control or in person). Management of ServiceNow Support queue, escalating requests...
, implementing, and optimizing solutions across platforms such as Jira, Confluence, ServiceNow, Salesforce, Tableau... with Jira, Confluence, ServiceNow, Salesforce, Tableau, or similar enterprise applications required. Strong understanding...
, and Germany as needed. RESPONSIBILITIES User Support / ticket response via ServiceNow tool Test and verify new functionality...
ITOM/CMDB SERVICENOW ADMINISTRATOR for IT Asset Management - this is not a developer role Preference... an experienced CMDB/ITOM professional to build/manage Service Mapping to make all ServiceNow applications service-aware using the...
systems (ServiceNow, Zendesk, Jira, or similar). Excellent communication and customer service skills. Strong problem-solving...
(e.g., ServiceNow) to ensure adherence to SLAs. Conduct root cause analysis for recurring issues and recommend permanent...
. Incident & Problem Management: Configure ITSM tools (e.g., ServiceNow) to ensure adherence to SLAs. Conduct root cause...
to improve client business outcomes. We focus on high impact technology solutions in ServiceNow, Fullstack, Cloud & Data...
Ability to work in a ticketing environment; prefer past experience with ServiceNow We make financial services accessible...
like ServiceNow, JIRA Excellent communication and interpersonal skills. Ability to work collaboratively in a team environment...
and oversee service delivery Familiarity with ITSM tools (e.g., ServiceNow) and modern service management practices...
with student information systems, such as PeopleSoft Campus Solutions, and case management systems such as ServiceNow...
with student information systems, such as PeopleSoft Campus Solutions, and case management systems such as ServiceNow...
with student information systems, such as PeopleSoft Campus Solutions, and case management systems such as ServiceNow...
development life cycle. APPLICATIONS / TOOLS Must have a thorough understanding of MS Office Products, ServiceNow, JIRA...