of all progress made towards restoring service to their units Triage customer requests to appropriate technical teams when necessary... and translate responses back to the customer Run ServiceNow Incidents through a documented troubleshooting tree Document all work...
in a complex computing environment. Applicants will exercise comprehensive technical Systems Engineering knowledge in order to meet... or exceed prescribed Performance Requirements Standards (PRS). Through the application of deep technical and critical thinking...
in a complex computing environment. Applicants will exercise comprehensive technical Systems Engineering knowledge in order to meet... or exceed prescribed Performance Requirements Standards (PRS). Through the application of deep technical and critical thinking...
diagnosis and potential fix and escalate to the right teams. Assume the role of major incident manager upon major incidents... situations. Coordinate between product and development teams to ensure effective delivery of supporting services to the end-user...
in a complex computing environment. Applicants will exercise comprehensive technical Systems Engineering knowledge in order to meet... or exceed prescribed Performance Requirements Standards (PRS). Through the application of deep technical and critical thinking...
that process, and can pull stats from that tool ie: crash rejection rate Technical, Product, and Program experience Jira... Time – Right Place – Right Price and acting as a Career Coach to our consultants. Job Title: Sr. Release manager...
reporting and review and resolving technical issues with the electronic legal billing application in ServiceNow. Proactively... will also collaborate with the Legal Operations Manager and other Legal Operations Analysts on the execution of the day-to-day tasks of the...
to resolution. Self-learning product knowledge to become an in-house technical expert. Qualifications and Skills Bachelor... Process Automation (RPA) Manager whose role is to provide business process solutions using various tools such as automation...
Effectively design ERP security during deployment phases. Translate business requirements into technical requirements..., performing Change reviews and providing run manager approvals. Effectively managing day to day critical incidents...
Effectively design ERP security during deployment phases. Translate business requirements into technical requirements..., performing Change reviews and providing run manager approvals. Effectively managing day to day critical incidents...
with Management technologies (ServiceNow, CloudAware, PagerDuty) Experience creating a platform as a product to be consumed... by application and technology teams Industry certifications - Product Owner and Product Manager (CSPO, POPM, ICP-ACPO, CPM, PSPO...
, Digital Product Engineering, Digital Workplace Services, Private Cloud Services, AI/Automation, and ServiceNow. Milestone... Technicians in support of the Technical Operations Manager and Customer Stakeholders (Operations Manager and Engagement Manager...
of the Developers, Architects, Manager, Product Manager or Director: Contributes to defining the direction for new products... of technical support &/or software development with complex state of the art/leading edge vendor applications that are parameter...
Platforms manages the technical configuration, design, administration, development, implementation and support of application...-term capabilities. We currently have a need for a SAP Solutions Manager! This position is part of SAP Basis team who...
. Communicate to clients and partners aspects of both the product and the implementation at the technical and functional level... arising each day. Our team of Cyber risk professionals bring industry experience, confidence, and technical knowledge to help...
with a ticketing system such as ServiceNow or TeamDynamix. Experience creating technical documentation. Associate degree, technical... technical support via phone, email, chat, remote, and in person. Identify if the technical issue can be quickly resolved...
Adaptive Solutions Group is a premier provider of information technology personnel. We provide a variety of technical... close collaboration with Solution Architects, Product/Project Managers, and organizational leadership to understand and shape the...
User Computing division. This role focuses on software product lifecycle management, advanced reporting, and vulnerability... & Dashboard Creation: Develop and maintain detailed reports and dashboards using Power BI and ServiceNow to track: Patch...
tools are: Network Automation (NA) Network Node Manager (NNM). Riverbed. Microsoft Visio ServiceNow Qualifications... and software combined solutions through network modeling. Expected to create detailed technical drawings or plans for IT networks...
updated on ServiceNow product offerings and advancements to position solutions effectively in the federal marketplace. Federal Expertise... record of driving sales with Software as a Service platforms, preferably, ServiceNow. CRI is a growing small business...