collaboratively with primary service desk level 1 techs. Respond to and resolve inbound CCaaS end user ServiceNow support tickets in... experience with ServiceNow, Jira and Confluence (or Rally) systems. Required Qualifications Bachelors Degree and 8 Years...
to ensure all content meets established standards and guidelines. 3+ years’ experience with ServiceNow, Jira and Confluence...
leading a team responsible for addressing tickets in ServiceNow preferred Benefits: KIC offers a comprehensive benefits...
, configure, and maintain ServiceNow and ServiceNow packages Perform trend analysis and provide monthly Tips to the customers... managing a team responsible for addressing tickets in ServiceNow preferred Benefits: KIC offers a comprehensive benefits...
, Economics, Accounting, or Business Administration Nice If You Have: Experience with ServiceNow Experience with developing...
) engine integrated with ServiceNow, Ansible and Jenkins to provide provisioning configurations, policy and governance...
telephone support to LAN users. Utilize Remedy/ServiceNow to manage tickets. Qualifications Clearance: Active Top Secret..., SSCP, CCNA-Security, CySA+ Knowledge of ServiceNow ticketing system Company Overview Agil3 Technology Solutions LLC...
financial management and accounting, coupled with expertise in ServiceNow GRC integration. The ideal candidate... Responsibilities: Integration Leadership: Lead the integration activities and core application development using ServiceNow App...
private. Preferred Education and Experience: Experience leading a team responsible for addressing tickets in ServiceNow...
(currently managed in the ServiceNow IT Service Management [ITSM] package) Weekly Ticket Status Reporting ServiceNow Operations...
private. Preferred Education and Experience: Experience leading a team responsible for addressing tickets in ServiceNow...
(currently managed in the ServiceNow IT Service Management [ITSM] package) Weekly Ticket Status Reporting ServiceNow Operations...
for addressing tickets in ServiceNow preferred. Physical Requirements: This position requires the ability to perform the...
for addressing tickets in ServiceNow preferred. Physical Requirements: This position requires the ability to perform the...
: Certification or operator experience with ServiceNow. Experience in data analysis and dashboard creation using ServiceNow...
) timeframes. Collaborate with the IT Catalog team and ServiceNow product model team on ensuring TRB approved IT products... developing and maintaining operational dashboards (e.g., ServiceNow, PowerBI). Excellent communication and interpersonal skills...
ServiceNow and ServiceNow packages. Provide recommendations of functional and technical requirements for new Service Desk... for addressing tickets in ServiceNow preferred About S2i2 S2i2 is a growing company with a supportive and inclusive culture...
desk operations and Asset Management Experience managing a team responsible for addressing tickets in ServiceNow...
: Certification or operator experience with ServiceNow. Experience in data analysis and dashboard creation using ServiceNow...
) timeframes. Collaborate with the IT Catalog team and ServiceNow product model team on ensuring TRB approved IT products... developing and maintaining operational dashboards (e.g., ServiceNow, PowerBI). Excellent communication and interpersonal skills...