Supervisor of Grievance & Appeals VillageCare MAX 112 Charles Street, New York, NY 10014 Must reside in NY, NJ... or CT The Supervisor of Grievances and appeal grievances oversees the investigations and resolution of complaints...
. With a focus on investigations, manager and supervisor training, and compliance. This position will ensure all recruitment... customer service and various measures, including complaint investigation, grievance resolution, focus groups...
for alternative care options and contributes to the development of a safe member centered service plan Consult with supervisor... that affect member eligibility Coordinates with other departments, e.g. Care Management, Legal Affairs, Grievance and Appeals...
opportunities, lunch and learns, and tabling events Work with supervisor to increase participation in local fundraising events... but not limited to Individual Written Program Plan (IWPP), intake/annual paperwork; safety exercises, incident and grievance reports...