improve help desk performance and user experience. Primary Duties and Responsibilities: Supervisor, Helpdesk, is responsible... solutions to improve existing support processes. ● Supervises and optimizes the performance of help desk technicians to meet...
and similar devices. Works at the complaint desk, screening requests for services, answering telephones and performing various... with other operational units and serves as a part of such units when assigned. Performs other duties as required by Supervisor...