Job Description: POSITION SUMMARY Process all guest check-ins, verifying guest identity, form of payment, assigning... room, and activating/issuing room key. Set up accurate accounts for each guest according to their requirements. Enter...
and deactivate guest room message lights. Transfer guests with internet access issues to internet service provider's customer support...Job Description: POSITION SUMMARY Answer, record, and process all guest calls, requests, questions, or concerns...
Work alongside guest contact colleagues ensuring the delivery of on brand guest service with poise. 与对... any processes which lead to the service shortfall. 处理入住期间宾客所遇的不满意之处和解决他们离店后的投诉并确认及改进服务中的不足之处。 Conduct inspections of front...
service to guests. What will I be doing? As the Floor Supervisor, you will be responsible for performing the following tasks... required. Seek opportunities to improve guest service consistently from guests' comments. Take appropriate action to resolve guests...
with follow-up and feedback to the related Communication Manager / Guest Service Manager. Handle complaints promptly... and efficiently, taking the necessary action and informing the Communication Manager / Guest Service Manager to follow-up...
Mandarin Oriental Pudong, Shanghai is looking In-Room Dining Supervisor to join our Food &Beverage Service team... properties, the Group provides legendary service inspired byAsian heritage whilst representing the very cutting-edge of luxury...
Mandarin Oriental Pudong, Shanghai is looking Restaurant Supervisor to join our Food &Beverage Service team... highest standards of service are offered to our guests. As Restaurant Supervisor we expect fromyou: Have a minimum of 2...
will drive guest and employee satisfaction throughout the total hotel. As Security Supervisor we expect from you: High school...Mandarin Oriental Pudong, Shanghai is looking for a Security Supervisor to join our Security team. Are you a master...
experiences and thoughtful service. If youâre a team player who is excited to deliver a meaningful guest experience...; anticipate and address guests’ service needs. Speak with others using clear and professional language. Develop and maintain...
(e.g., Bellperson, Housekeeping) as necessary to resolve guest call, request, or problem. Process all guest check-ins... by confirming reservations in computer system, verifying guest identity, requesting form of payment, assigning room, and activating...
(e.g., Bellperson, Housekeeping) as necessary to resolve guest call, request, or problem. Process all guest check-ins... by confirming reservations in computer system, verifying guest identity, requesting form of payment, assigning room, and activating...
card). Follow up with guest regarding satisfaction with guest-related issues. Process all guest check-ins by confirming..., debit, or credit. Set up accurate accounts for each guest upon check-in (i.e., sharewiths, separate room/tax/incidentals...
Job Description: POSITION SUMMARY Ensure staff is working together as a team to ensure optimum service... and that guest needs are met. Inspect grooming and attire of staff, and rectify any deficiencies. Complete opening and closing duties...
and rectify any deficiencies. Communicate with guests, other employees, or departments to ensure guest needs are met. Respond... and address guests’ service needs, assist individuals with disabilities, and thank guests with genuine appreciation. Speak...
all reservation requests, changes, and cancellations received by phone, fax, or mail. Identify guest reservation needs and determine..., resolve, and document guest issues and concerns or escalate/refer to appropriate individual. Assist management in training...
(e.g., Bellperson, Housekeeping) as necessary to resolve guest call, request, or problem. Process all guest check-ins... by confirming reservations in computer system, verifying guest identity, requesting form of payment, assigning room, and activating...
, control operating expenses, maintain food and service quality to increase guest satisfaction. - Review operating results... operations in a specific food service restaurant and / or stand. - Responsible for the high standards of service efficiency...
Job Description: POSITION SUMMARY Process all guest check-ins, verifying guest identity, form of payment, assigning... room, and activating/issuing room key. Set up accurate accounts for each guest according to their requirements. Enter...
(e.g., Bellperson, Housekeeping) as necessary to resolve guest call, request, or problem. Process all guest check-ins... by confirming reservations in computer system, verifying guest identity, requesting form of payment, assigning room, and activating...