Lead and mentor the IT End User Service Support Team to deliver effective support to end users, including VIPs. Identify, analyze, and resolve incidents or problems following established procedures, standards, and service level agreements....
Attend the maintenance work and solve onsite technical problems. Troubleshoot technical issues related to computer, hardware, software, and network connectivity. Support ad-hoc tasks as required. DSE/Diploma or above in information te...
Lead and mentor the IT End User Service Support Team to deliver effective support to end users, including VIPs. Identify, analyze, and resolve incidents or problems following established procedures, standards, and service level agreements....
Carry out system analysis & design, implementation, documentation, report generation, testing and maintenance of various management systems To lead a team of developers for developing, enhancing and maintaining web features based on Node.j...
Position 1 (CAP) - Systems Development PHP, JavaScript, AJAX, JQuery, Oracle DB, PL/SQL, MS SQL, Git, Jenkins, Docker, Kubernetes, etc. Min 3+ years working in the field of IT Experienced in Web-based system support, administration and...
Job Description To lead a project support team. To prepare Project Management Plan for project implementation. To monitor the performance of contractor for project implementation and on-going system support to ensure the services provide...
Provide technical support for internal users on: Desktop Software, MS Windows, Office, Outlook Skills on supporting tablet or smartphones, conference room's AV equipment or video conference tools. Provide Install, Move and Change of desks...
Creation, design, development and implementation of RPA systems. Investigate, analyse and set up automated processes to maximise efficiency for a business model. Test the RPA solution using Test case and Test data sets. Collaborate with ...
Facilitate the setup of domain accounts, departmental portal accounts and VPN accounts for users; Interact and follow up with other contractors for maintenance and fault reported for any IT equipment including PCs, notebooks, printers, sca...
Responsible for end-to-end support for application evelopment process including but not limited to installation, configuration, simulation or testing environment preparation. Support users on system related issue handling and troubleshooti...
Work closely with internal departments to conduct user requirements gathering and analyze business requirements. Plan, develop, organize, write, and edit operational procedures and manuals. Research, develop and document technical design ...
Responsible for database design, development and management. Configure and maintain database servers and processes, including monitoring of system health and performance, availability and security. Independently analyse, solve and correct...
Understand and analyse business needs, collect business users' requirements. Participate in technical and design discussion with the UI/ UX design for the application and implementation. Conduct feasibility studies, and propose applicatio...
Setup and manage the configuration, maintenance, and monitoring of network devices, firewalls, and servers. Ensure that the IT Network infrastructure meets compliance and security standards. Responsible for implementing and managing the L...
Sustain the Tier-1 hotline operation to fulfil customer contract requirement and scope of work. Handle incoming service requests, incidents, and problems via different communication channels such as phone, email. Provide frontline helpdes...
Provide administrative support for IT Teams. Maintain the IT inventory records to maintain proper documentation. Perform inventory check for hardware. Assist in ad hoc tasks and any occasional support for office administration matters. ...
WAN: Have a basic command of router configuration, port configuration, and routing table configuration. Fault locating and network optimization management capabilities; [Bonus: passing the HCIP, HCIE, CCNP, and CCIE certifications]; LAN: H...
Sustain the Tier-1 hotline operation to fulfil customer contract requirement and scope of work. Handle incoming service requests, incidents, and problems via different communication channels such as phone, email. Provide frontline helpdes...
Responsible for the whole Software Development Life Cycle including application development, implementation, system analysis and design. Gather and analyze user requirements and deliver successful technical solutions. Provide daily suppor...
Lead the scrum team and introduce agile values and adopt scrum framework. Coach the scrum team in self-management and crossfunctionality. Help scrum team understand the need for clear and concise product backlog items. Ensure all scrum e...