. Provides Tier 1 Support for Omnichannel, Temenos and Genesys operations. Responsible for system implementation management... technology to maximize the effectiveness and efficiency of all call center resources, including technology and workforce...
to manage and support the virtual desktop infrastructure (VDI) in support of 616 Operations Center (OC) and 616 Air and Space... - VMware Certified Professional - Data Center Virtualization certification. VCP - VMware Certified Professional - Desktop...