Leader in a Call Centre environment Functional Competencies Literacy – Have excellent reading, writing and interpersonal... with the team. Leverage team success to drive all initiatives and experiences with clients. Display leadership through...
Job Summary 1 - 2 years' experience in a Team leader roll in a call centre environment (more than 50 seats...) Experience in Quality Assurance and Performance Metrics Team Management HR Disciplinary management Conflict management...
1 - 2 years' experience in a Team leader roll in a call centre environment (more than 50 seats) Experience in Quality... Assurance and Performance Metrics Team Management HR Disciplinary management Conflict management Build framework...
1 - 2 years' experience in a Team leader roll in a call centre environment (more than 50 seats) Experience in Quality... Assurance and Performance Metrics Team Management HR Disciplinary management Conflict management Build framework...
across existing and new clients, they need a Senior Call Centre Manager with strong operational leadership, international exposure...Senior Call Center Manager Location: Sandton, Johannesburg Salary: Competitive Employment Type: Full-Time, Night...
across existing and new clients, they need a Senior Call Centre Manager with strong operational leadership, international exposure...Senior Call Center Manager Location: Sandton, Johannesburg Salary: Competitive Employment Type: Full-Time, Night...
clients, they need a Call Centre Manager with strong operational expertise, international exposure, and inbound BPO experience...Call Center Manager Location: Sandton, Johannesburg Salary: Competitive Employment Type: Full-Time, Night Shift...
Previous Team Coach or leader experience within a Contact Centre environment (Customer Service /Messaging highly advantageous...The position of the Team Coach is to lead an inbound voice/messaging customer services team and to maintain quality...
Call Centre, the Contributions team, Claims team, employers and external service providers.KEY ACTIVITIESPerform all death... to all email and telephonic queries.Assist Client Services, the Call Centre, the Contributions team, Claims team, employers and external service...
to all email and telephonic queries. Assist Client Services, the Call Centre, the Contributions team, Claims team, employers and external service... claim payments, requesting information, responding to queries and assisting Client Services, the Call Centre, the...
payments, requesting information, responding to queries and assisting Client Services, the Call Centre, the Contributions team... to all email and telephonic queries. Assist Client Services, the Call Centre, the Contributions team, Claims team, employers and external service...
for several teams within the Client Care Department (Intermediary focused Call centre, focusing on Personal and Commercial product... servicing). Roles and Responsibilities Target setting Budgeting Planning Shifts Quality etc. Team Leader development...