, train new systems administrators, and other tasks associated with leading a government help desk. Qualifications... by FSI. Troubleshooting and Problem Resolution: Provide technical assistance to FSI users experiencing trouble...
and experience Minimum of two years’ experience servicing an IT Help or Service Desk, or hands-on experience managing... and providing professional development opportunities. They encourage networking among professionals, convene conferences...
such as end user support, service desk, development teams, etc Help deliver Zscaler solutions across the organization Zscaler... improvements Maintains visibility inside & outside of info security at an Engineering professional level Collaborate with groups...
and indexing a 100+ million document repository, adding required data, basic help desk-like support to ensure system operability... solutions to a deep knowledge of Defense and Civilian missions to provide forward leaning technical, professional...
knowledge of Defense and Civilian missions to provide forward leaning technical, professional, and operational solutions. KGS... desk management by monitoring and managing communication channels to ensure prompt identification and response to end users...
with help desk support and operations. Knowledge of networking and network-based software applications. Demonstrated..., along with installation and on-site maintenance, including help desk services. Additional support includes hardware delivery, moves, upgrades...
account creations, changes, & deletions on multiple authorization boundaries Perform Help Desk & troubleshooting activities...Overview: BLUEHAWK, LLC is a professional services firm providing intelligence, information technology, language...
a variety of technical calls documenting issues & escalating issues. Will be required to be onsite 4 days & one day telework.... Answer calls in a dynamic IT operations environment; supporting multiple agencies Provide desktop support for technical...
requirements. Manage the policy inquiry/intake mailbox or policy help desk. Support the client in interpreting and implementing... and resolve Zero Trust policy related questions. Conduct internal and external policy research to support help desk policy...
problems. Perform delivery of IT Equipment as well returning to stock of equipment. Provides phone and help-desk support... implementation team fulfilling a wide variety of technical service requests where excellent customer service and professional...
Staff Resident Engineer Professional Services Washington, DC Description **This role must be onsite in the... Engineer to join our Federal Professional Services team in Washington, DC, reporting to the manager of Federal Professional...