resolution within agreed timescales. Ownership of IT Service Owner (ITSO) activities including ITSO Book Of Work, Technical..., you will: Roles & Responsibilities: Monitor and analyze service metrics, including response times, resolution rates, and customer...
support for technical queries, bug fixes, and small improvements related to CHARM, SOLMAN, and various SAP modules.... Troubleshoot and fix SAP L1/L2 application or configuration-related issues. Handle incident, problem, and change management...
project is good to have. Experience in handling multiple support account is preferred. Review design, functional, technical... inputs and recommendations for best practices. Ability to work independently or with a group. Taking lead on projects...
Job Description: This role will serve as a technical solution engineer across all the Infrastructure domains..., BYOD, etc, and will act as a technical liaison between IT and the business. Requirements: What You'll Do: Work...
, using your demonstrated knowledge and problem-solving skills. Collaborating with the team lead, peers, and the global...: Incident Handling: Address incoming software issues from customers and partners through telephone and CRM. Work on problems...
and effective support for all technical issues. Utilize Service Now for efficient tracking management and resolution of service... to join our team. The ideal candidate will have expertise in Change LifeCycle Management Incident Management End User Tools...
, remediation, consulting, onboarding, system setup, system administration, monitoring, incident resolution, problem management... tactically and strategically about solutions to business, product, and technical challenges. Lead a team in supporting...
to elevate their cybersecurity strategies. Lead security incident handling for Defender Experts customers (e.g., oversee response..., investigation, and resolution through coordination amongst stakeholders), ensure critical issues are tracked through resolution...
helpdesk, with experience of working within a technical support role. Customer focus, problem solving, listening skills.... Responsible for providing IT support via telephone, remotely or on-site. Incident Management - Facilitate the restoral of IT...
and effective support for all technical issues. Utilize Service Now for efficient tracking management and resolution of service... to join our team. The ideal candidate will have expertise in Change LifeCycle Management Incident Management End User Tools...
Job Summary We are seeking a highly skilled Technical Lead with 6 to 8 years of experience to join our team. The... Channel domain is a plus. Responsibilities * Lead the technical team in managing AWS License Manager to ensure compliance...
etc. Coordination with ISP, clients and onsite technical teams for P2P, MPLS, VPN and other links for new implementations... and troubleshooting connectivity issues. Validating the technical feasibility of the network design plans for customer/Enterprise...
do: Incident Management: Lead the response and resolution of critical incidents, ensuring timely and effective actions are taken... Hybrid Cloud, we lead the innovation agenda and technology roadmap for all of HPE. This includes managing the design...
deployments. Advise stakeholders on technical issues relevant to their business areas. Incident Management & Reporting...: Support major incident responses and communications, ensuring timely resolution and stakeholder updates, in alignment with BAO...
solutions. Ability to remain calm and focused under pressure during incident resolution. Willingness to learn and adapt to new... us on our social channels for the latest information – and . WHAT YOU’LL D This role is responsible for providing technical support...
, translating business requirements into technical specifications, system configurations, and test plans. Lead the resolution..., and translate them into efficient solutions. Key Responsibilities Lead the end-to-end implementation and customization of SAP FI...
, translating business requirements into technical specifications, system configurations, and test plans. Lead the resolution..., and translate them into efficient solutions. Key Responsibilities Lead the end-to-end implementation and customization of SAP FI...
on the design of systems and services that run on cloud platforms. Lead technical teams across the across the organi (1... framework and providing technical leadership in support of AJG initiatives in cloud computing and automation, with a focus...
and technology. Experience in working with technical counterparts from different time zones. Incident management experience... production support team is looking for a senior application support manager to lead the Global Payment support team in India...
solutions. Ability to remain calm and focused under pressure during incident resolution. Willingness to learn and adapt to new... us on our social channels for the latest information – and . WHAT YOU’LL D This role is responsible for providing technical support...