techniques are used to establish relevant information. Be able to effectively communicate with the team leader and team members... Contact Centre skills training Call handling skills Telephone etiquette skills Understanding of website navigation...
(team leader, trainer..) Our client: They are a strongly growing international organization in customer care activities...Dutch-speaking Call Centre Employee Sales Job description: The work at our clients sales department is very varied...
1 - 2 years' experience in a Team leader roll in a call centre environment (more than 50 seats) Experience in Quality... with a standard operating model and adhere to required processes, sales and service guidelines Manage contact centre performance B2C...
Job Summary The purpose of this role is to ensure the day to day management of a team of Agents, in a manner... that is in line with excellent service delivery. Coaches the team in order to ensure quality of delivery meets the appropriate...
The purpose of this role is to ensure the day to day management of a team of Agents, in a manner that is in line... with excellent service delivery. Coaches the team in order to ensure quality of delivery meets the appropriate standard. Communicates...
Job Summary 1 - 2 years' experience in a Team leader roll in a call centre environment (more than 50 seats... contact centre performance B2C / B2B inbound and B2C outbound programs Assess contact centre for capabilities to reach the...
1 - 2 years' experience in a Team leader roll in a call centre environment (more than 50 seats) Experience in Quality... with a standard operating model and adhere to required processes, sales and service guidelines Manage contact centre performance B2C...
1 - 2 years' experience in a Team leader roll in a call centre environment (more than 50 seats) Experience in Quality... with a standard operating model and adhere to required processes, sales and service guidelines Manage contact centre performance B2C...
world. We are hiring immediately for a Service Team leader supports the Service Centre Manager by leading and coordinating... and development with career growth opportunities Safety-focused culture Role Overview: The Service Team Leader is the deputy...
to meet required targets. Proven experience managing a team in a contact centre environment and or call centre...Job Summary: The Sales Team Leader, plays a key role in actively leading, motivating and driving the sales strategy...
THE JOB AT A GLANCE As the Team Leader: Life Claims, you will be reporting to the Claims Manager: Life..., productivity and cost control in comparison with targets set Timeously manage Contact Centre enquiries in line with agreed Service...
Introduction: As the Team Leader: Life Claims, you will be reporting to the Claims Manager: Life... JOB AT A GLANCE As the Team Leader: Life Claims, you will be reporting to the Claims Manager: Life. You will be responsible...
and call centre agents based on a sales script. The team leader is responsible for the motivation of the team, driving the... experience managing a team in a contact centre environment and or call centre will be advantageous. Skills & Competencies...
CallForce is an award- winning BPO service provider of innovative customized contact centre solutions from South... African to the global market. We have a rewarding opportunity for a results-driven Sales Team Leader. As a Sales Team Leader...
Leader in a Call Centre environment Functional Competencies Literacy – Have excellent reading, writing and interpersonal... point of contact. Participate in the communication with clients via omni-channel including telephone, mail...
to meet required targets. Proven experience managing a team in a contact centre environment and or call centre...Job Summary: The Sales Team Leader, plays a key role in actively leading, motivating and driving the sales strategy...
tasks within the required time frame Liaising with the Team Leader/Manager to hand over player related issues Monitoring... internal systems and informing the Team Leader on duty if these are not operating, or responding, correctly Enhancing...
Proven ability to work independently and efficiently manage a contact centre 7+ years of management experience in a contact... centre environment (Operations) Bachelor's degree / Diploma in a relevant field Extensive knowledge of contact centre...
Are you a passionate leader with a flair for customer service? Our Client is on the hunt for a dynamic Call Centre... while motivating and guiding a high-performing team. Key Responsibilities: Lead and Manage Call Centre Operations:Oversee daily...
) from home (full-time) Growth opportunities (team leader, trainer..) Our client: They are a strongly growing international...Job Summary Dutch-speaking Call Centre Employee Sales Job description: The work at our clients sales department...