: Own the end-to-end architecture and design of the Customer Research and VoC program, including data collection, analysis... (VoC) program and operating across multiple insight platforms (e.g., Qualtrics, Forsta, Power BI). Responsibilities...
and analysis of research projects primarily in the financial services and automotive industries. What you can expect to be doing...: Manage and coordinate all aspects of the research process from questionnaire writing and research design, analysis...
of the customer (VOC), customer/sales analysis, competitive analysis, industry insights, technology trends and other external...