and sale of Comcast products and services to include video, high-speed Internet, voice and XFINITY Home. Utilizes advanced... knowledge of Comcast's products and services as well as sales process experience to maximize sales and effectively work assigned...
such as installation photos and speed tests. Works with Field Technicians in all Regions, as well as related Engineering departments... and centers, to maintain communications regarding work orders/projects. Instructs the field how to connect the uCPE and Underlay...
and escalate to appropriate fix agents to ensure timely resolution (Tier 2, field operations etc.) with a primary emphasis... exchange carriers, field service technicians and other internal partners as needed to resolve customer troubles. Provide...