, and teamwork. Technical Proficiency:Experience with tools such as Jira, Zendesk, or similar, and a basic understanding...
systems (ServiceNow, Zendesk). Background in supporting executive reporting, real-time operational dashboards...
systems (ServiceNow, Zendesk). Background in supporting executive reporting, real-time operational dashboards...
-to expert for all things Zendesk—from system administration and configuration to reporting, integrations, and process... tools are effective, scalable, and aligned with business goals. Key Responsibilities: Zendesk Administration: Own day...
to target include Freshdesk, Zendesk, ServiceNow, Moveworks, Aisera, or any similar platform-based SaaS companies in the ITSM...
and configure enhancements to Zendesk, and improve the integration between Zendesk to Salesforce and other platforms in the... solutions, and identify new opportunities for AI-powered support innovation What you have: years of experience as a Zendesk...
online tools: Zendesk, Asana, Airtable, OneNote and other tools as required. Record and document tech processes...
. Effectively utilize online tools: ZenDesk, Asana, AirTable, OneNote and other tools as required. Monitor and update all assigned...
. Tools: Effectively utilize online tools: ZenDesk, Asana, OneNote and other tools as required. Physical: Ability to move...
. Working knowledge of: Documentation tools (such as Zendesk, Confluence) Image-editing tools (such as Snagit) Video...
. Familiarity with Ruby on Rails is a plus. Experience with issue tracking systems like Jira, Zendesk, or Freshdesk. Ability...
platforms, preferably Zendesk...
. Handle incident management, log analysis, and root cause investigations. Manage ticketing systems (JIRA, ServiceNow, Zendesk...
multiple projects in a fast-paced, dynamic environment. Proficiency with workflow tools such as Google Workspace, Zendesk...
Bachelor’s degree in Computer Science or Engineering Knowledge and previous experience in Zendesk Ticketing system Gilbarco...
– DataDog, Kibana, Prometheus or any other. Knowledge and previous experience in Zendesk Ticketing system Train, mentor...
Bachelor’s degree in Computer Science or Engineering Knowledge and previous experience in Zendesk Ticketing system Gilbarco...
Bachelor’s degree in Computer Science or Engineering Knowledge and previous experience in Zendesk Ticketing system Gilbarco...
Bachelor’s degree in Computer Science or Engineering Knowledge and previous experience in Zendesk Ticketing system Gilbarco...
stakeholders through Zendesk Monitor dashboards to ensure timely order fulfilment Provide status updates for internal stakeholder... Great problem solving and analytical skills Experience in ticketing systems such as Zendesk and Jira is advantageous...