. Have managed queue using JIRA/Zendesk Dashboards or any other QMS software. Understanding of set up & QA process, pixel tracking... such as Jira and Zendesk ticketing systems. Experience presenting in front of groups and good understanding of general business...
with a ticketing system, such as Zendesk, Zoho Desk, Intercom, etcNice to have: Experience with Jira, Looker....
, Zendesk or similar ticketing tools is a plus Exposure to Analytics tools like GA, GTM etc. nice to have Awareness...
with a ticketing system (e.g.,Zendesk, ServiceNow, Salesforce Cases) Experience working with a workflow management tool (e.g., Jira...
. Effectively utilize online tools: ZenDesk, Asana, AirTable, OneNote and other tools as required. Monitor and update all assigned...
with a ticketing system (e.g.,Zendesk, ServiceNow, Salesforce Cases) Experience working with a workflow management tool (e.g., Jira...
Excellent verbal communication skills Solid grip on documentation publishing software such as Zendesk Guide, Camtasia...
such as Google Workspace, Atlassian Jira, Zendesk, etc Qualifications Bachelor's degree in Business Administration, Information... complete within the Atlassian University Zendesk administrator certifications or completed courses Agile courses...
. Experience with ticketing systems (e.g., Jira, Zendesk, Freshdesk) and triage processes. Basic understanding of API schemas...
tools Zendesk, Jira Raising emergency changes / normal changes for any changes on the server Runbook Skills Shell...
systems such as Zendesk, JIRA, or Salesforce Excellent written and verbal communication skills Strong problem solving...
, statistical analysis, and relevant software tools (e.g., MS Office). Experience with Zendesk, Salesforce, Ozonetel, and similar...
in Zendesk and Microsoft Office Suite. Ability to work in a fast-paced environment and manage multiple tasks simultaneously....
for support.- Troubleshoot and diagnose issues and create tickets using Zendesk or Slack and follow up.- Understand the usage...