Service Desk, desktop, peripheral and related connectivity and security policies and procedures. Contributes to continues... improvement of the Service Desk knowledge base. Delivers results in support of the organizations SLAs. Assists with special...
What success looks like in this role: Answers moderately complex questions, following guidelines and using judgment based on experience with related incidents and service requests. • Requests handled include support of hardware, software...
What success looks like in this role: Answers moderately complex questions, following guidelines and using judgment based on experience with related incidents and service requests. • Requests handled include support of hardware, software...
What success looks like in this role: Answers moderately complex questions, following guidelines and using judgment based on experience with related incidents and service requests. • Requests handled include support of hardware, software...