Perform first level troubleshooting on all reported incidents Provide First Call Resolution (FCR) technical support Troubleshoot and investigate cause of user’s problem Update work information with all troubleshooting steps used in the t...
Installation, support and troubleshooting of software, hardware, and peripheral device Monitoring. Troubleshoot. Windows Laptop/Printer Responsible for troubleshooting in Operating system Managing and updating Windows patches for Desktops...
Support and deploy networks infrastructure Configure and install software, servers, routers and other network devices Monitor network performance and integrity Resolve issues tiers of support have escalated by troubleshooting cloud and l...
Installation, support and troubleshooting of software, hardware, and peripheral device Monitoring. Troubleshoot. Windows Laptop/Printer Responsible for troubleshooting in Operating system Managing and updating Windows patches for Desktops...
Installation, support and troubleshooting of software, hardware, and peripheral device Monitoring. Troubleshoot. Windows Laptop/Printer Responsible for troubleshooting in Operating system Managing and updating Windows patches for Desktops...
Support on Wintel & virtualization infrastructure. Knowledge and experience in operations of virtual technologies such as VMWare Windows Server OS administration and support Server administration such as Active Directory, DNS, Databases,...
1.Provide First Call Resolution (FCR) technical support via phone and email. Ensure calls are answered and emails are responded in a timely manner. 2.Perform first level troubleshooting on all reported incidents and escalate incidents to ...
1.Provide First Call Resolution (FCR) technical support via phone and email. Ensure calls are answered and emails are responded in a timely manner. 2.Perform first level troubleshooting on all reported incidents and escalate incidents to ...
Provide First Call Resolution (FCR) technical support via phone and email. Ensure calls are answered and emails are responded promptly Perform first level troubleshooting on all reported incidents and escalate incidents to 2nd level resol...
and other IT personnel for problem resolution § Handle request and perform necessary network configuration. § Coordinate the... troubleshooting and incident root cause analysis for the managed equipment. It might include troubleshooting with other parties...
8+ years of experience in IT projects in banking or any related field. 5+ years of experience of system... infrastructure engineer. Multiple experience of installing large scale infrastructure. (20+ servers & 100TB+ Storage) Deep...