/ Department Customer Service Location Ernakulam Job Purpose Be the backbone for the overall Retail Retention... and Collection team and provide best possible support and data to drive the front end operations to deliver companies critical KPI...
focuses on Customer Base Management, High Value Base Enhancement through proactive and reactive retention campaigns. Pivotal... measures Monitoring and Co-ordinating with Zonal Team on achievement of Monthly and Quarterly Target Collection...
less than 0.5% End to end base management from customer query handling, resolution, collection & dispute resolution. Ensuring... Exceptional Customer service for the premium base. Ensuring complete Collection for the base Proactive engagement...