Must have skills- Remedy and ITSM development, ARS, CMDB, ADDM, SQL Server 2014 Development experience in ITSM modules like change...
candidate will have extensive experience in ServiceNow APM, IT Service Management (ITSM), and IT Business Management (ITBM... a highly skilled ServiceNow Application Portfolio Management (APM) Analyst/Business Analyst to join our team. The ideal...
and ensuring that standard processes are followed in regards to incident, service request, and change and problem management... and agreed SLA's for the service. The Impact:The Major Incident Manager is responsible for the end-to-end management of all IT...
Job Description: MIS Lead will be a part of the ITSM unit and will report to the Head of Change Manager in the IT... Department of Kotak Mahindra Bank. ITSM Silo is part of the “Run the Bank” Silo which is one of the most critical unit...
Job Description: MIS Lead will be a part of the ITSM unit and will report to the Head of Change Manager in the IT... Department of Kotak Mahindra Bank. ITSM Silo is part of the “Run the Bank” Silo which is one of the most critical unit...
Job Description: MIS Lead will be a part of the ITSM unit and will report to the Head of Change Manager in the IT... Department of Kotak Mahindra Bank. ITSM Silo is part of the “Run the Bank” Silo which is one of the most critical unit...
of our team, you'll be instrumental in documenting and updating service management procedures and workflows, monitoring... and reporting on service level agreements (SLAs), and ensuring that our ITSM systems are maintained and updated to support efficient...
, HAM, HRSD, ITOM applications (Discovery, Event Management, Operational Intelligence, Orchestration, Service Mapping, CMDB... and implement enhancements/fixes within Service Now Ensure project and enhancement deployment as per conceptual design...
, HAM, HRSD, ITOM applications (Discovery, Event Management, Operational Intelligence, Orchestration, Service Mapping, CMDB... and implement enhancements/fixes within Service Now Ensure project and enhancement deployment as per conceptual design...
technical service manager Business unit : Integrated Facilities Management Reporting to :Facility Manager Key stakeholders... failures of critical equipment; Assist the AEM to review the maintenance/service practices of M&E Contractors to deliver...
world’s most sophisticated clients using leading technology and exceptional service. Change Management Process Head... of service, expertise, and integrity. With more than 130 years of financial experience and over 22,000 partners, we serve the...
Summary: The Service Desk Agent will act as the first point of contact for all inbound IT-related requests, providing... support for incident management and ensuring high-quality communication across various channels. The role will involve...
following Configuration Management policies and procedures. - Collaborate with process and application owners to document..., such as application credentials and access rules, to create and validate service maps for key applications. - Develop, implement...
and Manage service & delivery management resources who in turn manage team of Functional & Technical Support resources... & Responsibilities The ERP Service Excellence Manager would have the following responsibilities: Service Management: Lead the planning...
with established SLAs and taking corrective action when necessary. Knowledge of ITSM tool and practices including problem management... in how you work with others. Required Skills and Experience : Total 7-10 years of Experience in IT service delivery management...
Management System's application support and ensuring delivery of IT service requests and break-fix solutions to meet customer... will also be assigned other tasks throughout the application management lifecycle to ensure that the application is running and performs...
solution on ServiceNow platform. • Experience in building Service catalog: Catalog items, Order Guide and Record producer...: Java script, Power shell, Perl, Python (good to have) • Web service proficiency: REST and SOAP API as well as XML/JSON...
of ServiceNow ITSM modules - Incident, Problem, Change Management with knowledge of API integrations with ServiceNow. Demonstrated... in software development with significant working experience on ServiceNow application development. Strong JavaScript development...
of ServiceNow ITSM modules - Incident, Problem, Change Management with knowledge of API integrations with ServiceNow. Demonstrated... in software development with significant working experience on ServiceNow application development. Strong JavaScript development...
. Adhere to internal process to support the service, including change management, and incident management policy. Take the... and implementation of ServiceNow ITSM modules - Incident, Problem, Change Management with knowledge of API integrations with ServiceNow...