/ 7, rotation shift including weekend working. Reporting Relationships Manager, Service Desk There is no set deadline... a high degree of customer service and confidentiality (as needed) for all support queries while adhering to all service...
Job Description Position Overview: The Service Desk Technician is responsible for resolving IT tickets... from all sites globally as well as from users who may be outside of the sites. The Service Desk Technician is responsible...
Job Description: Job Title Pricing Associate - Sr. Associate - Payments Pricing (CIB TS Pricing Desk) Short... and thus making an impact on business. Job Summary : As an associate within the TS custom pricing team, you will be responsible...
Service Provide effective support to the team to enable them to provide effective and efficient services. Respond... briefed at all times Ensure quality and appropriateness of customer service provided. To maintain Front Office log book...
knowledge on metrics of Customer Support The role is aligned to our Service Desk Voice Support team which is responsible.... The team reviews service requests based on the predefined scope of support, records, diagnoses, and troubleshoots customer...
- Keep front desk tidy and presentable with all necessary material (pens, forms, paper etc.)- Greet and welcome guests...
in accordance with all guidelines and instructions covered under Desk Instruction Manual (DIM), Regional Guidelines (RG), Local... Respond all customer service escalations within 24 hours of notice and escalate the same to Customer Complaints team...
identified Problems along with Service Desk and Incident Managers Drive execution of Problem Resolution Plans... with other stakeholders Coordinate with BNYM Business Users, BNYM Technology teams, Service Desk for incident resolution Provide inputs...
with discrepant rooms with the Front Desk. Prepare and distribute room assignments to Housekeeping staff. Record, monitor, and update... and address guests' service needs; thank guests with genuine appreciation. Ensure adherence to quality expectations and standards...
clients, which include corporations, financial service providers, and fund managers. We help them buy and sell financial... floor. The person will work with the current onshore team in managing the Primary Dealership desk in Mumbai PRIMARY...
Job Description: Job Title: Business Management Analyst Location: Mumbai, India Corporate Title: Associate Role..., providing a holistic service for all aspects of Wealth Management. As a trusted partner of high-net-worth individuals...