About Avaya Businesses are built by the experiences they provide, and every day, millions of those experiences... are delivered by Avaya. Organizations trust Avaya to provide innovative solutions for some of their most important ambitions...
- Switchboard. ESSENTIAL DUTIES/RESPONSIBILITIES Answers all phone calls coming through our Avaya or current active switchboard...
with Contact Center Solutions such as Genesys, Nortel, Avaya, Ring Central, Cisco. Experience working with large datasets...
, speech analytics) Experience with IVR development tools and platforms: (e.g., Genesys, Avaya) with proficiency in scripting...
a thorough working knowledge of the Avaya and Five9 phone systems, SLATE Inbox, Pro-Sam, On-Base, eServices, PeopleSoft, NSLDS...