. We are looking for Bilingual Speaking Customer Care Coordinators that are proficient in Korean. Essential Duties and Responsibilities..., supplemental benefit vendors, and provider network – to facilitate the member experience. Excel in customer service...
Required Associate's Degree In lieu of degree, equivalent education and/or experience may be considered. Education Preferred... Center Member Navigator II is responsible for resolving member inquiries. Coordination of care for complex cases which may...
and member experience. 5% Provides support to the CRC management in developing strategies and tactics to implement community..., this role will additionally provide expertise on developing and monitoring effective referral processes to connect non-member...
to providers for medical record pursuit and retrieval. The QPHC is an important member of L.A. Care's quality improvement team..., helping to drive improvement in health outcomes, population health, and health equity, as well as member and provider...
/or High School Equivalency Certificate Education Preferred Associate's Degree Experience Required: At least 2 years..., with a high level of productivity to achieve the department's overall performance metrics, and to meet and/or exceed member...
and coaching with Providers to review aggregate progress and individual ECM member cases. May use telephonic, onsite, or written... Providers with escalation of ECM member cases that require additional assistance from L.A. Care. Assist ECM Providers with the...
education programs and classes which will enhance health outcomes and member experience. Supports communications and marketing...%) Education Required Associate's Degree In lieu of degree, equivalent education and/or experience may be considered...
contacts, and track member progress. Duties Applies clinical knowledge and experience to evaluate information regarding... member population according to Health Insurance Portability and Accountability Act (HIPAA) guidelines. Manages a specified...
navigating medical records and assessing member needs to prescribe the appropriate diet, working with meal provider vendors.... Responsibilities include conducting member initial nutrition assessments and follow-up dietetic counseling, assisting with member...