DESCRIPTION Amazon.com is broadly recognized as #1 in Customer Service in the US and abroad. At Amazon, we drive... innovation and customer obsession into everything we do, and this is especially true in the Customer Engagement Technology (CET...
looking for you! We are seeking a Sr Product Manager - Technical to join the Customer Engagement Technology (CET) Team within Amazon Customer Service..., you will be responsible for key workstreams including strategic vision setting, market and competitive analysis, customer research, business...
and has experience managing complex business and technical problems. - You are customer obsessed and not afraid to get your hands dirty...DESCRIPTION Amazon's mission is to be 'Earth's most customer-centric company', and our award-winning Customer Service...
Product Manager Technical to work across CET Technical Development, Operations, UX Design, CS Business Verticals (e.g. Digital...DESCRIPTION Amazon's mission is to be 'Earth's most customer-centric company', and our award-winning Customer Service...
Experience) Program Manager, you will be responsible for overseeing all aspects of quality for eero's Customer Support division...DESCRIPTION At eero, we pride ourselves in providing every customer a world class experience. Our mission is to make...
About the role: We are seeking a strategic and customer-focused Senior Customer Marketing Manager, References... to build and scale a world-class customer reference program. This role is pivotal in amplifying the voices of our customers...
of customer conversations. The Contact Center Management Solution Team within CET is looking for a Senior Product Manager.... You are customer obsessed and not afraid to get your hands dirty navigating requirements from different business teams...
DESCRIPTION At Amazon, we're working to be the most customer-centric company on earth. To get there, we need... for you.. At the core of this customer centricity is the Amazon Customer Service (CS) organization. We are looking for a Senior...
About the role: As a Senior Manager, Customer Advocacy, you will lead the development and evolution of a strategic... and tangible business outcomes. Success in this role hinges on your ability to boost customer participation, drive internal...
& Customer Success Manager to drive sales activities across North America. This role combines strategic oversight with hands..., construction, or architecture? Move to the front of the line! Day-to-Day as Dealer & Customer Success Manager: Lead North...
. We are seeking an exceptional leader to join our team as Senior Manager of Customer Education and Enablement (CE&E). This pivotal...-friendly experiences that balance velocity with quality, ultimately enhancing Amazon's customer experience worldwide...
every important aspect of the customer experience a little bit better." - Jeff Bezos, Founder & CEO. We didn't make Amazon... that keeps them coming back to Amazon. To help achieve this, the Worldwide Defect Elimination (WWDE) team, within Amazon Customer...
job responsibilities - Interface between Amazon Regional business teams and Customer Service (CS) Concessions to facilitate defect... role model across the wider business for Amazon's customer-centric culture A day in the life - Lead and influence...
looking for you! We are seeking a Program Manager to join the Customer Engagement Technology (CET) Team. You will be responsible for driving a high...DESCRIPTION Are you someone who cares about customer experience and wants to be involved in delivering innovative...
DESCRIPTION The AWS Commerce Platform - Customer Success Team is looking for a Sr. Technical Program Manager... across all AWS teams to ensure that we offer a great customer experience. The CSX Team is dedicated to managing critical customer...
impact. Our culture is collaborative, autonomous, and customer-obsessed. As a Technical Customer Success Manager, you'll... of tomorrow. From field employees to the C-Suite, our customer-centric software streamlines processes, improves efficiency, and drives...
DESCRIPTION The Customer Trust Perception team works to ensure that customers can shop with confidence on Amazon.... We are a center of excellence for trust research and conduct quantitative and qualitative research studies to generate customer trust...
from you. As a Manager-in-Training (MIT), you will be on the fast track to leadership, with hands-on experience and training that prepares..., and their families. As a trusted partner of Globe Life, we grew by over 20% last year and continue to be an essential business...
: 4+ years of Customer Success Management experience in a recurring revenue business 2+ years leading a team; experience... and influence across the business, regardless of authority. A collaborative and customer-focused approach. Real passion...
product roadmap in the context of diverse customer needs and business requirements. - Develop mechanisms for collaboration...DESCRIPTION Amazon Customer Service (CS) is a large and global organization, obsessed with taking care...