Reporting Shrinkage reports Skill/Account level Interval report Agent level report RCA report Schedule adherence reports... Long Description Work Experience Previous call center experience required Previous Work Force Management experience...
Reporting Shrinkage reports Skill/Account level Interval report Agent level report RCA report Schedule adherence reports... Long Description Work Experience Previous call center experience required Previous Work Force Management experience...
of Experience 0 -2 years of experience in in managing Call Center\Customer Service function. Qualifications & Other Requirements... from the account manager. Informs customers in case of any out-of-stock products. Replies to all customer inquiries...