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. Create agent schedules, IDPs and make necessary adjustments as necessary. Acts as backup to the CWFM Assistant Manager..., schedules and IDPs, run scenarios inside a WFM tool Requirements: 2+ year of hands-on experience in WFM in a call center...
. Create agent schedules, IDPs and make necessary adjustments as necessary. Acts as backup to the CWFM Assistant Manager... Work Experience Requirements 2+ year of hands-on experience in WFM in a call center inbound voice process 1+ year...
. Create agent schedules, IDPs and make necessary adjustments as necessary. Acts as backup to the CWFM Assistant Manager... Work Experience Requirements 2+ year of hands-on experience in WFM in a call center inbound voice process 1+ year...
. Create agent schedules, IDPs and make necessary adjustments as necessary. Acts as backup to the CWFM Assistant Manager..., schedules and IDPs, run scenarios inside a WFM tool Requirements: 2+ year of hands-on experience in WFM in a call center...