Job Requirements Job Title – Call Center Manager Business Unit - Retail Banking Function – Collections...
management team with decades of experience. Specializing in cost-effective call center services, VCATCH serves diverse sectors... more at . Job Overview As a Collection Process Manager at VCATCH, you will manage and optimize debt collection processes to enhance...
, ensuring alignment between underwriting, collections, and customer service. Work closely with the call center teams, providing... recovery rates, considering customer segmentation, call center strategies, and collection tools. E. Collaboration...